This dealer was kinda rocky at first to work with the owner didnt seem to be very friendly nor really showing much interest in my business i almost said forget it and wanted to go else where but i got a return call from the receptionist Melissa who went beyond the call of duty to earn my business she even got me approved financing options plus did all of paperwork involve very nice and patient young lady i really applaud her and her efforts the owner is so rude and cocky he totally disrespected her verbally right in front of me on a mistake that was made on a wrong pricing of a listed vehicle he priced and said she priced when she showed him on paper where he wrote the price himself and not her he didnt even have the common decentcy to apologize to the young lady he just rudely replied WELL TELL THE CUSTOMER MISTAKES HAPPENS walked away and left her to deal with the at that point angry customer on the ph long story short if you even decide to business with this dealer work with her direct are be ready to deal with a smart arogant none caring owner who can care less if you buy his vehicle or not but on another note the cars are in great condition and prices are great compared to surrounding dealers
All the staff at Wilson County Chevrolet have been great people. They all have a smile for their customer. I have purchased five vehicles from them and have always received the very best service from Wilson County Chevrolet. Wilson County Chevrolet’s service department has been the best I have work with in my 63 years. The Service Manager Tracy John’s always has time to listen to concerns and follows up no matter how busy she is. Hoover Sutherland always gives honest and correct information on new car sales. On my last visit I had to have some major work done on my ZL1 Camaro. Tracy and I went over what needed to done and when I got the car back everything was completed to above my expectations. I can with great confidence recommend Wilson County Chevrolet and all the staff it someone is looking to purchase a new or used vehicle. Their service department for any vehicle is the best I have seen in many years. Michael S. Cropley
I just wanted to say what amazing service I received on April 19th 2016! My truck broke down on 840 West Highway and I had to be towed a 150 miles home. Dale held a truck for me so I could be towed all those miles. One of Dale’s drivers Michael gave me the best service that day as I was dealing with this difficult situation. He was so pleasant and very helpful. You will never know how much the kindness of your staff and wonderful towing company meant to me during a very difficult and stressful time. If you need towing service, especially a long distance, Dale’s is reliable, professional, and the best & most reasonable price for the service.
I bought a 2012 Ram Express and love the truck. I did not go in planning to purchase a truck, but they gave me a great deal on my trade so I pulled the trigger. The process was fast and easy. My salesman was Billy Ferrell and Rocky was there for the whole process. I drove a long way to go to Rocky Williams but I am glad I did. We were in and out in less than 2 hours. Very easy and everyone was very nice. I would recommend this dealership. Gary.
I have been a customer of Mr. Bone for only a couple of years, but I have purchased two vehicles from them, had issues with both of them....and the dealership has treated me superbly!! My service writer, Mr. Moon, communicated with me on a regular basis, my jobs were delivered actually under estimate and on time. I commend the dealership for their honesty and integrity, and I proudly refer to myself as a "Customer for Life"!
Just received a tow from Dale's.. Had Dale himself pick up and drop off a difficult "wheel/axle off E-150 work van" I was utterly amazed by his care unloading one of our work trucks. True professionalism in his trade. Not all towing companies are the same and Dale's definitely stands among the best! I really never leave reviews but this service just needed an honest mention...
I was truly impressed by the enthusiasm of the customer service representative. As always, I am happy with the service performed by Wilson County Chevrolet. The people and staff there are always nice and pleasant to work with. Thanks for doing an outstanding job. C. Carter 11/25/2014
Joe and everyone at Auto Village is great,My daughter purchased a 2005 Taurus from them 4 yrs ago and it has been a great car.We had a little trouble with the air conditioning right after we purchased the car and they took care of it promptly.
My experience with Clayton Automotive was exceptional. The staff was very helpful and friendly and J.C. Anderson went above and beyond to take care of me, thanks to everyone at Clayton Automotive
Awesome service and friendly people. Love them. I have had a great experience each and every time. I will definitely work with them again.. Thanks Wilson County Motors!!