Great service. Need more ATM's around town. Very friendly and professional. I have been satisfied with my service and banking needs.
From Business: Welcome to Bank of America in Lebanon, TN, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text bank…
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If I could give a negative stars, I WOULD! Horrible bank to deal with. I had an account for my disability check to be deposited in and for a while, all was great. One time, a charge was put on my atm card and the overdraft fees came pouring in! My mom checked on it for me as I was in the hospital with pneumonia and got it fixed, or so we thought. More overdraft fees!! Before I could deal with it in person, my mom had to put several hundred dollars into the account to fix this mess. I talked to someone on the phone, as did my mom, and I emailed them through my online banking to tell them to remove the overdraft protection so I wouldn't be charged any more. I was told it would reject the payment and that was it. A month goes by and BAM! My account is suddenly hit with yet another fee! I was made to understand, if the money isn't there, we reject the payment. Well, guess what....I was told when I called on this NEW MESS that I have to come to the bank and sign something to remove that. But, before I got off the phone, she told me it WAS removed and unlike me and my mom were led to believe, even if they reject a payment, it still charges over $30 overdraft fee! So now, I'm WORSE off because I'll probably be hit with another fee from the place I made the payment to!! WTF? IF YOU ARE POOR, SAVE YOURSELF THE HEARTACHES AND KEEP YOUR MONEY IN A JAR OR SOCK AT HOME INSTEAD OF THIS BANK OF THIEVES! I DON'T MAKE MUCH AND I'M BARELY MAKING IT! I CAN'T AFFORD THIS