Marshall Auto Repair
1450 S 4th St, Leavenworth, KS 66048
Marshall Auto Repair, LLC
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On the contrary - Jeff Marshall is awesome! I have had my car in to him on numerous occasions, he always treats me fairly and his prices are extremely reasonable. I wouldn't go anywhere else. He does work on the cars belonging to several people I work with, we all love him! If something isn't fixed correctly or you have a problem with anything he does, he's quick to get you right back in and fixes it right away. He's never done me wrong!
Jeff Marshall was referred to me by a friend as being "honest & fair." This could not be further from the truth. I went in and told Jeff that my car was at another shop that had decided to not fix it and not take payments (after previously saying they *would* take payments). Jeff said he would take payments and would go get the car. I told him I would give him money down and then make payments and how grateful i was. He did go get my car and fixed it the next day. He then ignored my calls for two days. I got a ride and went in to see what was going on and he told me he would not take payments. He also charged me $55 for the 1 mile tow, which he never told me that! I could have easily had AAA tow it for free. I'm more upset that he wouldn't even look me in the face while he completely lied about our initial conversation. Not only that, I needed a new timing belt, water pump and tensioner replaced and he only did the timing belt. So, now, I need to be aware that those other things did not get replaced on a labor heavy job. The whole experience was awful and I would tell anyone to STAY AWAY.