Ruffledale Pet Resort & Paw Spa
1045 N Main St, Layton, UT 84041
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I LOVE RUFFLEDALE!!! It's the best and only place to take your dogs! My dogs love going there to play with all their friends. They get excited just hearing the word "daycare". The staff there is so loving to every dog that comes through the doors. I feel good knowing I can leave my kids there and they will be well taken care. I love that they are always putting pictures on their Facebook page showing the dogs interacting with each other. You can tell that they all really love animals just by the way they greet your dog. If anything was ever to happen to my dogs i know that Ruffledale will do whatever needs to be done to take care of my pet, including making a trip to the vet. Some of the staff there are vet techs so I feel good knowing that my dogs are in safe hands. I'm glad I found Ruffledale, I couldn't have asked for better people to watch my dogs. Thank you Ruffledale!!
One afternoon I was running extremely late from work after having worked an 11 hour day. I called 10 minutes ahead of time to let them know I was a little bit late, but would be there shortly. I arrived at 612 PM and all of the lights were off and no one would answer my phone call.
No where in any policy they have posted do they state that if you are even a few minutes late they will keep your dog overnight. I could understand if this was a published rule, or if one made a habit of not showing up on time, but for one occurrence of being 12 minutes late for them to keep my dog with no warning and charge me $30 is ridiculous!
Apart from them stealing my dog, their facilities are only mediocre. The staff doesn't give them much attention or keep them moving and active. Every time I walk in, all the dogs are just laying around on the coaches. Not only has that affected my training at home where I try to keep her OFF the couches, but it defeats the purpose of my taking her to day care...to keep her exercised and wear her out. The facilities outside are minimalistic, which is probably why I have never once seen any dogs outside, they'd much rather sleep on the couches!
Another thing that worries me is they have no certified veterinary staff on hand. They are bound to be accidents with that many dogs running around, but no one to take care of the dogs when it does. My dog has already come back with a 2 inch cut on her head, which they claimed was "there all day." It wasn't there when I dropped her off so that means she had an open wound all day long with no care! And that's just a small cut, I'd be worried how they would try to pawn off a broken leg!
Overall my experiences are a bad with Ruffledale, there are certainly much better doggy day care places around. They prices are steep for what little they offer in the way of care and customer service.
01/26/2009Provided by Citysearch -
We love Ruffledale! We have been taking our Lab puppy here for day care since he was about five months old. The staff is warm and loving, and always remembers each dog by name. Ruffledale is such a great option if you both work full time - it sure beats a dog that is alone at home all day. Our puppy is asleep for the night as soon as he gets home after a day there. We have also used them for boarding with no problems.
The only negative is that they are not open Sundays, it's a pain if you are away for the weekend or on vacation. In this case we have had to take our business elsewhere.
I was so excited to find a dog boarding facility that let the dogs run and play with each other. I have two labs that both have kennel anxiety. Leaving them at a traditional boarding facilty would scar them. But here they got to run and play all day and then they got to share a cute bedroom at night. I know they love Ruffledale, because when we are driving there and get close, they start acting crazy, they run in and do not even notice that i am leaving them. It is Awesome.
06/10/2008Provided by Citysearch -
I was nervous the first time I took my toy poodle there to be groomed, and so I decided to hang around and watch. From both inside, and yes - I watched through the windows - I witnessed the care and love each dog was given while in the ""living room"", and how well-behaved and eager to please they were with the staff. When my poodle scampered out after he was groomed, he greeted me briefly and bee-lined it over to the ""big boys"" to play. Every dog in the room was gentle and there was no fear or tension in the air. It is truly a remarkable place with well-trained employees! And yes - very clean!
I get worried when I have to leave out of town because Gracie and Dax can't come with. I have been to other Boarding locations and it does not compare. The staff is so pleasant and everything is kept so clean. Now when we go they run right in and don't even pay attention to me. It is their home away from home.
I really cant belive someone had a bad experence at ruffledale. this boarding facility is the cleanest boarding place i have ever seen. the girls there are watching the dogs at all times they even have squirt bottles full of water just in case something happens. i dont understand why that person says they are never on time, i drop my dogs off @ 7:00 every other morning and there is always someone there. my dogs are so excited when we turn the corner to go into ruffledales i know they are well taken care of, i have been going to ruffledales for 2 years now and nothing bad has ever happened to my dogs. Ruffledale is the best thing that has happened for my dogs and myself, they are so exhaused when i pick them up.
My Dog loves this place! The first time I took my dog he was so nervous, and I had to leave him for a couple of days. It broke my heart to see him scared, but by the time I came and picked him up he was happy and playing with all of the other dogs. Now when I take him he is so excited. He loves being there and I never have to feel guilty leaving him
04/18/2008Provided by Citysearch -
I recommend Ruffledale to everyone I know. It's so cute in there and VERY CLEAN. I've looked at other places and they are no comparison to Ruffledale. My dog gets so spoiled there. He gets so excited to go there everyday because the girls there LOVE him. They take such good care of him I have to drag him off the couch in there to take him home! I fully trust the staff and don't worry how he's treated if I board him overnight. I love it!!
04/05/2008Provided by Citysearch -
I highly recommend this place for grooming. I have tried many groomers but my dog would come home stressed out and would hide for several days after her appointments. Since taking her to Ruffledale, she comes home clean happy and stressfree. They are very serious about vaccinations and require proof of all pets who come through their doors.
03/03/2008Provided by Citysearch -
I have only wonderful things to say about Ruffledale. They are professional, attentive, kind and trustworthy. My dog is afraid of strangers and yet she comes home completely stress free. I have taken my dog in for boarding and grooming. I would highly recommend Ruffledale for anyone who wants quality pet care.
12/21/2007Provided by Citysearch -
I've worked for veterinarians/boarding kennels and have owned escape-artist dogs. I'm fussy about cleanliness, security, and my gut feelings.
My old dog loves hanging out in the living room at Ruffledale. The staff is dog-savvy. I'm sorry the previous poster had a bad experience. It's the one place I've found where I feel good about leaving my dogs.