They will call you almost hourly to get your business, once they get it, if you need to speak to anybody that can answer your question(s) is in a meeting no matter what time of day you call and messages areA: never taken down B: not given to the person you need to speak withC: they already have your money....They will call you to remind you to bring your vehicle in for services twice a week two months before THE APPOINTMENT YOU MADE with them to remind you of the appointment.With the exception of safety recalls, they claim they sent out a letter as soon as they knew about the recall. Once you show up they can't seem to find your appointment schedule......
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Quay will definitely take care of you, I had service done and Will, another service advisor noticed a puddle on the ground from where I left, Quay immediately called me right after leaving to bring it back to check the reason for the leak, that’s good service! Minh the mechanic explained the problem and the fix, excellent!!
The first new car I have ever bought! They were more honest with me than any other dealership I had been to as I shopped for a car. I really like the warranty !
Love the new corolla. Very efficient at Ana and Jay the GM was an excellent person to work with. Along with the service staff. Would recommend.
Great dealership. Awesome people who truly cared that I leave that day a happy customer. Fast, Organized, and extremely helpful without being pushy. I highly recommend this dealership to anyone in the market for a new or used vehicle. Check out Toyota of Lawton they will get you hooked up.
Was in from out of town. Passing thru on business. Pam took outstanding care of me. All I can say is I wished my Toyota Dealership treated me half as good as your people did. Outstanding.
April Lacy was very helpful. April has been very patient with us as we shopped and provided excellent assistance. She is very knowledgeable and a great asset to this dealership.
Amazing customer service!! Very timely and accommodating :-)
I hope all you people that just "purchased" vehicles from this place, actually had a legit loan from a bank from here especially if your credit isn't that great!! These people pretend to have you sign a contract then change it a day, a week, or more later... in reality there is no leinholder, it's just them the whole time, and they are ruining your credit by applying from multiple banks to get you approved!! Let alone if you do a trade in, good luck getting it back if they can't get you approved! They are scamming the people of this city and the surrounding area, and especially military families!! You guys need to be blacklisted for your sleazy business practices! I recommend going to any other dealership than Toyota of Lawton!
After spending a day in Oklahoma city looking for FRS I wanted and disappointed because nobody was helpful.. I decided to call Jim Norton and right off the bat they were very helpful.