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Accepted Insurance

Ocean Dental has not yet specified accepted insurance plans.

Specialties

Ocean Dental has not yet specified any specialties.

Services

Services/Products
  • Dentists
Brands
Professional

Location & Hours

Main Location

5314 NW Cache Rd

Lawton, OK 73505

Hours

Regular Hours

By Appointment

Extra Phones

Fax: (580) 595-9965

TollFree: (855) 437-0332

Payment

Payment Method
amex, all major credit cards, insurance

Other Information

Other Links

http://www.oceandental.net

https://www.oceandental.net

Categories
Dentists, Oral & Maxillofacial Surgery, Pediatric Dentistry
Other Information

Insurance: Delta Dental PPO, Delta Dental Premier

Wheelchair Accessible: Yes

Services: Dentists

COUPONS & DEALS

No coupons available

Reviews

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Grubby T.

10/27/2016

Overall
Professionalism

Terrible work ethic from the front staff and office manager. I had contacted my insurance to make sure they were in my network, I also called the office ahead of time to make sure and both confirmed that they were in network. After taking the time off work and school for my kids, we arrive and after we filled out all the paper work to be seen, they tell me that they don't take my insurance and the only option is to pay cash. I asked what happened and explained how I had called them ahead of time and they refused to take responsibility. Saying it was no ones fault, just there was a problem with my insurance and gave me a meaningless halfhearted apology. No explanation of what was wrong, just to bad have a nice day. I think what angered me the most is how they didn't take responsibility for their mistake and were so dismissive about wasting my family time. This is now an unexcused work and school day because they can't get their act together.

Overall

DONT GO! It's very unprofessional to show up 15 minutes before your appointment (like requested) and wait almost to be seen an hour later. Ocean dental you need to more timely and if your behind you need to politely notify your customers. We are in fact what keep you in busy and you will lost customers if you can't manage to keep your appointments on time or at least close to the appointment time. To have an appointment at 830 am and have an hour pass by and still be waiting is not good for business.

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