This company is the worst I have ever experienced. I called for a cab two hours before my flight to Lawton airport and the cab never came. I missed my flight because of their incompetence. Furthermore, their dispatcher was extremely rude and short. If at all possible, avoid this company like the plague. They will not do their job well if at all.
Real terrible business, charged me 40$ and never came to pick me up, they said 10 min but I waited 40 min after that 10 in the cold, called today for them to tell me someone came when absolutely no one did and wouldn't refund me. Never again, I highly recommend against using this business.
I called the day before to schedule a pick up I was told I was good. I called 30min prior to pick up to reassure and I was told that no such arrangement was made. The dispatch was rude as hell and the vehicles used by the company aweful maintained. I missed my flight because of this cab company. Don't Relay on this service use another service. Which maybe hard in Lawton but walk instead if you have too.
I have to say, Peoples Cab Co came through for us at a minute's notice. Outstanding customer service and very reliable. I want to say a BIG thanks to Jason Harden, who took care of making sure my best friend from Spain got safely and on time to her destination. Jason definitely went above and beyond in ensuring she got to her destination on time and helped us ensure she knew where to go to obtain her boarding tickets. I would highly recommend this company, they have a great team.
Very kind and helpful! I most likely will start using their service more. And best part is they are open on Sunday unlike other cab services
ZERO STARS. GO ELSEWHERE IF YOU'RE ON A DEADLINE. Needed a cab to Lawton Airport very early in the morning. Had seen a couple of mediocre reviews for Peoples Cab on here, but they answered the phone first and so deceided to give them a chance: WRONG MOVE. At the time the cab was booked to arrive a different dispatcher called me wanting details of the booking, as he clearly had had nothing passed-on to him. The idiot who was on duty overnight - who had told me that he had taken down all the details and required time - had done neither, and that despite having my phone number didn't have the intelligence to call me back to fill-in the blanks. Ended-up having to sack the cab and drive myself. On phoning Peoples to cancel the cab the dispatcher put the phone down on me. Luckily there is more than one cab company in Lawton BECAUSE I WON'T BE USING THEM AGAIN.
Zero stars. These people are a joke. I know cab service would be different than the metropolitan I grew up in but sharing cabs with multiple people? Charging more for more people??? Who makes this crap up? I never waited less than 45 min or they never showed. I have also taken the same exact ride four times at four different prices. Total fail at doing a job even monkeys shouldn't mess up in a small town
This is the WORST cab company in Lawton, the dispatcher is so rude, he made me felt like he was doing me a FAVOR by having me call to asked to be picked up. I had began spreading the word to all my friends and family to not give their money to a company who have the WORST customer service I had ever experience! They get NO stars from me!
Ugh!!! I find that people's cab drivers are poor in customer service. I swear I never knew that they would run their personal errands before dropping us off at our destination. And then they make conversation asking personal question. It made me feel unsafe to be in the cab. When ever I call the dispatcher how rude can the person working that shift be to tell me off with an attitude that all cabs are on call... Where is people friendly in customer service. Then I find that they over charge on cab fee from each zoning. I must say and I mean it I will never call for people's cab even if it's the last resort I rather walk than to call peoples cab.. Too pricy not compared to americab I'm going to stick with them from now on. I love they are we'll organize and also the price for zoning is comfortable. I was surprise when americab charge me for 2adults and 2children for the same amount peoples cab charge me for just one adult... Sorry but I'm sorry to say it may be for someone but not for me.... Wish you all the best.. And god bless yAll!!!
Would like to shout out an amazing review for this company when we received such poor service from people's this company jumped up an took care of us every step of the way when something went wrong it was easy to speak with the manager whose an amazing woman I would recommend them anytime for great service and great personalities that light up the town