Top Notch Collision
48 Industrial Park Circle, Lawrenceville, GA 30046
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An unknown assailant put a big dent in my brand-new car - didn't leave note or wait for me to come out of store, so I was stuck with paying for the repair. I stopped by Top Notch Collision for an estimate and Alan was so very helpful. He explained the insurance process to me (I had never filed a claim before). He talked with me for 30 mins, not knowing if he would even get my business. I had already been to two other shops for estimates and they could've cared less that I was there - gave me a quick estimate and sent me on my way. So, I chose Top Notch Collision - though my insurance company "encouraged" me to choose one of their "select service" shops. And I am so very glad I chose TNC! My car looks great!! You would never know the repair was made. I have a three-process paint job that had to be blended into the surrounding parts and it is flawless! And the staff took care of everything. I didn't have to haggle with the insurance company. The day I picked my car up, Alan even handled returning the rental car for me. I will most certainly recommend Top Notch Collision - not only is the repair top quality, but the customer service is "top notch".
Top Notch Collision helped me get my car back on the road at a time I thought it was hopeless. I was hit on the rear passenger side causing my rear axel to bend and side air bags to deploy. This obviously came with a lot of body damage and frame damage.
From the time I started the repairs until the repairs were complete, they were extremely professional and helpful. I called several times in a week to get an update and never felt that I was an annoyance. They also sent me pictures of my car as they made progress. Alan went above and beyond what I would have expected. He kept me informed throughout the entire process and was very straight forward about what to expect. I would recommend this shop to anyone that needed their service. They truly care about their customers and are willing to go above and beyond to make sure they are happy. The shop itself was very clean and organized. I cannot recommend Top Notch Collision enough.