A-1 Tires and More
130 Scenic Hwy, Lawrenceville, GA 30046
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2nd time going to A-1. Always professional Today, didn't have to spend money on tires. Was able to get tire plugged, didn't know until the last min that they also will put on brakes and rotors. Found out that I had the wrong rotors. I was charged $20 bucks for a take down fee. I was going to go and come back. But charging a take down fee was unnecessary for a repeat customer that drove out of the way for service. Young business must understand the difference between customer service and hustle. Make $20 now and lose a customer vs. having a lifetime customer that will tell everyone good service and bring more business. Think before you hustle. May find some place closer. Gave five stars for the tires. If rated for service for brakes and rotors it would be a zero.
after losing control and hitting a cement wall I discovered they sold me to bald tires. when I called to see if there was anything they could do about the two tires they told me that I needed a front end alignment and that people wear out tires within a week. after explaining more about the situation he decided to hang up on me.
Do not go to the place!!!! Very shady!!!! One the tech (Andrew) replaced a tire which in the first place sold me a defective one and went to get it replaced and he broke one of my studs, j had brought it to him and the owner attention and the owner said that they weren't responsible for it!!! Very rude and also letting a lot people stand in the shop all throughout the bays....very irresponsible and should go out of buisness!!!! If a buisness has to hold up a sign to get customers to come in!!!! What does that tell you....meaning their buisness is not good....a buisness that is doing good does not have to bribe anyone....Their good customer service and the character will bring them in!!!! A1 DOES NOT HAVE NONE OF THIS!!!!