They got me in when I needed to get in. I went in at 7pm, for an hour massage and the girl had to run out of my room to help other customers that were coming in the door. She left my room 6 or 7 times. NOT kidding. It was not a relaxing experience, it was frustrating. She never even asked me was i hurting anywhere either.I will not be going back.
2775 Cruse Rd Ste 2602Lawrenceville, GA 30044
From Business: Promoting Relaxation, Pain Management, and Reducing Stress
1860 Duluth Hwy Ste 405Lawrenceville, GA 30043
From Business: Come to your nearby Massage Envy and see why we are the world’s largest provider of massage therapy and the #1 Skin Care provider in the United States. Massage En…
Disappointed is an understatement. I booked this appointment weeks in advance, however, when I received my reminder email, it appeared that there was a mistake because it was for the next day, and I thought my appointment was a week away. I called her number and left a message, stating that, whether it was my mistake or the websites, I would like to reschedule. After not hearing from her, I left another message that evening. I only heard back from her when she called me the next morning, five minutes before my supposed appointment time. (FYI her website says that she gives a 15 minute grace period for late clients, she apparently gave me no such grace period since she called 5 minutes early) I missed the call, she did not leave a message, and when I called her back (20 min later) she very simply and rudely stated "You had a massage appointment this morning and you missed it. That's gonna be a $25 fee." I tried to explain that I was unaware the appointment was for that day and that I attempted to contact her twice to reschedule. She interrupted me and cut me off to say that she never received any calls from me and she would have waived the fee, but I was supposed to give her 24-hours notice. Again, I tried to explain that I would have given notice but I was unaware of the appointment time. She AGAIN interrupted me and cut me off, so I told her that she could send whatever fee she wanted but I wouldn't be rescheduling or coming back. She then told me that I was getting "rowdy" with her. Rowdy? This may be a small business with a bit more freedom, but that conversation was in no way handled professionally. Not to mention, she either lied about not receiving my calls the night before, or she lied about giving her clients a 15 minute grace period. Other wise why would she call 5 minutes BEFORE my time to tell me I was late. Even after being dishonest and rude, I gave her more than one chance to remedy the situation. I cannot understand for the life of me how she has received any good reviews. All the other negative reviews mention her lack of professionalism as well. She may end up being a decent therapist, but her business skills are insulting.
All I can say is WOW! Dr. Willis is awesome, his staff is very pleasant to deal with and his facility is very impressive. As the old saying goes, it's hard to do a good job without the right tools and this place has the right combination. Dr. Willis really listens to you unlike most other Dr.'s out there. My treatments have been going great which is very encouraging to me if you can't tell by now. I was facing back surgery. After a bunch of research and meeting a bunch of different Dr.'s. I decided to give Dr. Willis a shot after being referred to him from a Friend. And boy am I glade I did. He is further away for me than the other Dr.'s, but well worth the drive. Don't miss out on this quality health care. You owe it to your self in my opinion to see what's available to you. He will even give you a Free consultation that was really free unlike some of the other Dr.'s that tried to rope me in. I don't normally write reviews good or bad. But this was just to good to not want to get the word out there. We need more places like this one in the world. It would be a better place. :)
You gotta try this place. JC gave me the most wonderful massage I have ever had ! 90 minutes of bliss