This was probably the worse customer service ever! They were so rude to me just on the phone. I honestly was not even sure if I called an alterations place. I am pretty sure if you work for a business you do not just say "Hey". When I was asking him about how much he though an alteration would be for my prom dress he said some thing rude and hung the phone up. I am glad that I am not taking my dress here. If you do not like rude people do not plan to go here or even call them on the phone.