What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Most wonderful mechanic I’ve ever been too. He’s very trustworthy and give you the best price. Very honest with ever situation. He tells you how it is and keeps it 100. Will never take my car to any other mechanic.
Had an engine seize which required a complete engine swap, which is about as bigger job as there is. Had the car back within 1 week, it cost less than $2000 and came with a 1 year warranty. Car driving like it is new. Top job
They will smile and agree to do the work for one price. Once your car is disassembled, they will call you and tell you that you need additional work that will cost just as much as the amount you agreed to pay. Once you get the work done for TWICE AS MUCH, the receipt will say NO GUARANTEE. Now any decent person charging close to 600.00 for work will want to guarantee the work. It's just integrity. If they charge high prices and won't guarantee the work, it's not worth going. My car is still idling low. Disappointing.
They ensure that your vehicle is in great conditions before it leaves the lot, they really care about the customers.
WENTTHERETOPICKUPMYCARAFTERGETTING. I WENT TO PICK UP MY CAR IT WAS DIRTYINSIDE AND OUT OIL FROMTHE MECHANIC ANDAS IF THEY HAD THREW DIRT ALL ON THE BACKNOT THE WAY IGAVE THE CAR.GAS WASLOWER THANWHEN I TURNEDIT IN. THE BUMPER WASNOT FIXED.I TAKE THE CAR BACK ND THE SOCALLED MANAGER CARLTOLD ME HE THE ONLY MANAGER THERE. HE DONT KNOW WHAT HIS JOB ENTITLES HE ISJUST HAPPY 2SAY THE TITLE. HOWDO U LET A CAROFF THELOT STILLDAMAGED BE GIVEN TO THE CUSTOMER.KNOWING THATTHIS WAS AN ESCALATEDCOMPLAINT THAT SHOULDHAVE BEEN FIXEDWEEKS AGOWHEN INITIALLY BROUGHT IN ND HE TOLD ME NO THEY CANT FIX IT.YES I WENT OFF HE TELLS ME STOP CURSING ND I AM LIKE U ARE PAST THEPOINT 2TELL ME WHAT 2DO. MY HUSBAND GETSOUT THECAR ND TELLS HIMDONT SPEAK 2HER THAT WAY. HE TRIED 2ACT LIKE A MAN AND STEP TOWARDS MY HUSBAND SO CARL GOES IN THE OFFICE THE OTHER 2GUYS COME OUT LIKE IT WAS ABOUT 2BE A PROBLEM.I CALMED HIM DOWN THEY QUIETLY WENT IN THE OFFICE TO CALL THE COPS.THEN OTHER EMPLOYEES COME OUT 2BE NOSY ND 1APPROACHES MY HUSBAND WHILE HE IS ON THE PHONE AND I HAD 2SEPARATE HIM FROM GETTING ANY CLOSER. THIS MAN LOOKING WORKER W/ HIGH WATER PANTS & HEELS WHICH WAS TOTALLY INAPPROPRIATE 4 SALES IN ANY OFFICE A POUND OF MAKE UP ON LOOKING LIKE HE READY 4 A COFFIN HAD THE NERVE 2DO GESTURES ND TALK SH*T WHILE WALKING AWAY I WENT 2 THE DOOR ND LET IT BEKNOWSTEPOUTSIDE AND TELL ME WHY U MAD BOO? LATONIA. IF THAT IS HIS REAL NAME BUT OF COURSE LIKE THE REST HE HAD NOTHING 2SAY.THEY THOUGHTIS WASAMUSING WHEN THECOPS CAME THEY DID NOTHINGBUT STAND THERE ND LAUGH ND TALK WITH US.THEY EXPECTEDTHEM 2ARREST USLAST WEEK I BROUGHT MYCAR 2GET FIXEDTHEY TOLD ME THEY DONT FIXCARS ONSATURDAY AFTER I CAUSED A SCENE THEYHAPPEN 2FIX CARS ON THIS SATURDAY BUT 2ADD INSULT 2INJURY CARL AND HIS STAFF THAT WERESO READY 2 ATTACK MY HUSBAND LETANOTHER CUSTOMER (WHITE MAN) CURSE HIM OUT ND TELL HIM WHAT 2 DO AND WHAT THEY NOT ABOUT 2DO AND I WAS STANDIN RIGHT THERE. HE NOT ONCE TOLD HIM STOP CURSING AT HIMLIKEHEDID2ME.
Take your money and leave you high and dry.So they sold me a car with a damaged bumper and refused to fix it 2 weeks later after calling all around the main facility in Lawrenceville. I meet a wonderful woman named Felicia (accounting department) Not in service or sales. I wish she sold me my car I bet I would not have all the problems I had. I called every day for 2 weeks before the lovely woman heard my cry for help and assisted me. She took control and addressed all the Managers that pushed me aside and treated me like I was unworthy of a call or their time. My payment was on time actually 2 days early, but they did not give me anything for my trouble but to only take my car to get fixed after 2 weeks. I also was given a loaner car that was dirty scratched up. holes in the truck, sounded awful driving. I felt if i drive that car I might be stuck in the middle of the road some where. I swear I think they did this on purpose since I complained all day for 2 weeks straight, not including Sundays cause they are closed. I mean from the C/S reps I had two that were awesome. Tiffany was great the other Tiffany thought it was her given right to be nasty to me and hang up on me cause she did not know how to help me nor should any empathy to my situation. I had another 2 young ladies and even a older lady that was so polite and helpful. I even spoke to Travis after being told to bring the car any day and Scott would be there (another Manager). Travis was very nice and he did a wonderful job doing just that I understand that he had to stick to script not to loose his job. I mean wow. The buying experience was great. They were so nice we laughed, joked, drank water, talked about the weather. It was wonderful, until I walked out the door.For future buyers double check the bumper on your cars before you leave the lot. I do see another negative comment below but that stayed there makes me wonder.
Thank you to Nash and Nash family. I am so happy with my experience and I love my new car and the great deal you gave me!
Sales person Maggie...not 1 call back to see how I or the car was doing. Needs to go to Salesmanship 101...or maybe its Mario and he doesn't care what his sales reps do. watch out they will not help you at all if anything happens to your car or loan...Nice car but horrible service, if you like poor,poor customer service then buy here.
I was on my way to Florida when my truck made a loud boom and started smoking. I called Myles truck and the service manager advised me it was probably a turbo and he would send his wrecker to tow me in. Within 30 minutes of my call the folks at Myles had their wrecker to me to tow me in. They were able to diagnose the problem very quickly (which was a turbo by the way) and get me all fixed up by lunch time the next day. Myles did an awesome job getting me back on the road. Everyone there was nothing but stellar. Can not recommend these guys enough.
An unknown assailant put a big dent in my brand-new car - didn't leave note or wait for me to come out of store, so I was stuck with paying for the repair. I stopped by Top Notch Collision for an estimate and Alan was so very helpful. He explained the insurance process to me (I had never filed a claim before). He talked with me for 30 mins, not knowing if he would even get my business. I had already been to two other shops for estimates and they could've cared less that I was there - gave me a quick estimate and sent me on my way. So, I chose Top Notch Collision - though my insurance company "encouraged" me to choose one of their "select service" shops. And I am so very glad I chose TNC! My car looks great!! You would never know the repair was made. I have a three-process paint job that had to be blended into the surrounding parts and it is flawless! And the staff took care of everything. I didn't have to haggle with the insurance company. The day I picked my car up, Alan even handled returning the rental car for me. I will most certainly recommend Top Notch Collision - not only is the repair top quality, but the customer service is "top notch".
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.