I purchased a 2007 Ford f150 fx4 from deals on wheels. After looking the truck over it seemed ok. There were a few issues the tires were very warn and needed replacing. The overdrive button did not work and the muffler was very rusty. Other than that it had normal wear and tair. After deciding the truck was not for me because they would not come down on the price. Due to the fact the truck needed new tires. The sales woman Trisha Brown. Ran out after me and said the owner would make the deal. Trisha also told me this truck should be in great shape because the one owner truck was owned by a asc certified mechanic. After leaving all was fine but not 10 hrs later on my way to work the check engine light came on. I stopped to have the engine light diagnosed. To my surprise it was the catalytic converter. The tech then told me that the check engine light had been reset 4 times for this issue. The truck keeps these record on its computer. It is against the law to reset the check engine light off without fixing the issue. "Deals on Wheel" had done it 4 times so the could sell the truck and make it someone elses problem. An expensive problem at that. After calling the dealership to ask how they were going to fix this issue they said they would get back to me. After contacting them again extremely mad I told them I was brining the truck back and they could refund my money and take the truck back. I was told the owner said the truck was mine and it was sold as is. I then told trisha i wanted to talk to the owner directly. I have yet to speak with him. This was almost a week ago. This is by far the worst business I have ever delta with. Do not go here.
I just got my 3rd Car from,Jerry at The Car Shop he makes it Ez Richard and Pat Bucks,it was raining the day we pick our car up he came to my work two Days later Amd clean up at no cost,do it get any bettet'!!!!
Great vehicles with great prices! I Bought my vehicle from them and would highly recommend them to friends and family! Their customer service is awesome! Brenda
I agree with Central. I had a review written but i guess ill have to write another. I purched a vehicle from these ppl. The very same day it had a horrible top end engine knock. They dont stand by there word at all. They stand by there lies. He told me that the engine was fine and that nothing at all was wrong with it. All of which was recorded on my phone. A practice i recomend for any purchase. I took it to a real mechanic the very same day. Over 3500 in repairs are in order. Due to a recent stroke. I was unable to speak with them any further. A family memeber went to make my first payment. She was told to suck it up that the car was sold as is. Ive turned them into the BBB and I suggest anyone whos having any problems to do the same. Tennessee doesnt have a lemon law and they think that protects them. However, they do have to follow the Federal Trade Commissions laws as well as the unfair and deceitful act section 227, Both of which are grounds for litigation. For an update. I was conned into giving my keys to him. So that he can have it looked at. Then said I have basically lost my down payment, and hes keeping the car.
My car broke down day 5, first warm day when I could shut the heat off, and cost me $1,489 to fix the corroded lines, cracked radiator, and other problems that the car clearly had wrong prior to the sale. They gave me a $25 credit toward the repair. The car went back to the shop for major repair 5 more times, we drove it a total of $11,000 miles for the almost $5,000 we had into plus our trade, and Auto Credit refused to offer us any more money back or accept my offer from day one of giving us the trade back and keeping the new car. The car finally broke for good and is likely not sitting in their lot waiting for the next customer to pay a bunch of money for it. DON'T BUY ANYTHING FROM THEM!!!!
The only good place to buy a car. Nice staff! They stand by their cars. Will never buy from any other dealer in Lawrence County! I bought my car here and it is still running strong, no problems wince day one and now that it's paid for, it's still running strong and the staff treated me great when I stopped in to look at another possible buy! Highly recommended!