Waited for over 3 hours never showed up no call or nothing thanks for the long wait and no call back very much appreciated
Great service very good rates thanks for the 4 am pick up no extra charge thanks again very friendly people also and safe drivers
6950 Shenandoah DrFlorence, KY 41042
From Business: Specifically serving the following cities * Crittenden * Dry Ridge * Fort Thomas * Ft Mitchell * Independence * Morning View * Verona * Burlington * Florence * Un…
they never come when they say. And they don't answer the phone most of the time very poor service. the man was very rude and I feel I was over charged.
multiple times i have tried to call for a ride and no one answered the phone. on two occasions i called for a ride and had my pick up time scheduled, but when i called back to make sure the taxi was still coming, all of a sudden they had issues with the cars they were driving and wasnt going to make it which left me scrambling to find another way to get there. Due to this companies poor history of not answering the phone' completely just not getting me, I do not trust this company to follow through with what they say.....Nite Out taxi company in Lawrenceburg has never failed me.
If there were a negative star rating available I would give it, this company is useless. My mother called to get a cab to the hospital; she even specified that it was an emergency and she needed a ride as soon as possible. The lady told her one cab was broke down and the other had to come from Cincinnati. The Cincinnati cab called to say they were on their way... 2 1/2 hour later no cab. My mother called the company again several times and no one would answer the line. Call this company if you have time to kill or would like to explore feelings of total disappointment; however, if you NEED to be somewhere or have an emergency, you'd likely get there faster if you walk.
I called R&R to take me to the airport at 6AM. The person I spoke to the night before my trip was very professional and friendly. At 5:45AM, the cab arrived at my house. The driver was friendly and conversational. The van was clean and well maintained. I had used other companies in my area and had very bad experiences so I was VERY impressed with the service that I received from R&R. They are now the only cab company that I will ever use in Southeastern Indiana.