AAA - Lawrenceville Car Care Insurance Travel Center
2970 Brunswick Pike, Lawrence Township, NJ 08648
|Mon - Fri:|
AAA Club Partners, Inc., American Automobile Association, Direct Marketing Association
These guys suck! Incompetent, expensive and indifferent when I brought my vehicle back due to problems with their shoddy service. They installed new brakes and the day I collected the vehicle, as I was driving it away from AAA Lawrenceville, I could hear this horrendous grinding noise that sounded like rocks rubbing. I called and someone named Juan told me not to worry, the parts just need a few days to settle in. Like an idiot, I believed him! But took it back after 2-3 days. They managed to get the grinding noise to stop, but soon thereafter they began squeaking, same routine. This happened repeatedly with regular trips back trying to get them to fix them properly once and for all. THEN, the last time the manager told me everything is fine don't worry. I invited him to ride with me and hear the loud squeaking when I apply the brakes. He smirked smugly and told me he didn't need to hear it his mechanic told him the brakes were fine! When I asked "really? are brakes supposed to make that horrible noise? Because I feel they shouldn't." He just smirked and said after so long they can't be responsible anymore! I pointed out this problem started the day they made the repairs, but he just stood there staring at me, then said no, he was not going to fix the brakes. And don't get me started on the thousands I wasted on new struts at this place: They used parts of such poor quality that only a couple of years later they need to be replaced again (this after the originals lasted 160,000 miles). DON'T TAKE YOUR CARE HERE UNLESS YOU WANT TO WASTE MONEY FOR SHODDY WORK.