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Taxis, Limousine Service

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bbinpgh

09/18/2012

Overall
Don't ever call them if it mat...

Don't ever call them if it matters to you that they show up on time and have an experienced driver who speaks English well! My daughter's wedding was on Saturday and I had lined Green's Taxi up to pick up my guests at the hotel and take them to the wedding. I confirmed again the day before. He showed up almost a half hour late and my guests were in a panic. Finally he showed up and did not know how to open the door on the bus to let them in!! A guest climbed in and found the button and the driver admitted he had never driven this bus! Then when they get on he asks THEM if they knew where we were going or should he put it in his GPS! I gave the location TWICE before. Already late and they didn't know the way. They got there a couple minutes before the ceremony but missed all the music for the half hour leading up to it. When I called the next day, the owner of the company yelled at ME for the very low price they had quoted me. When I tried to explain that it wasn't the price I had an issue with, he interrupted me and told me how lucky I was to have that rate and then told me to "never call here again"!!!!!!!!!!!! No apologies and the worst customer service experience I have ever had.

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