Salon Di Marco & Day Spa
733 Massachusetts St, Lawrence, KS 66044
Primary Phone: (785) 843-1048
Fax: (785) 843-0001
Salon Di Marco and Day Spa
Price Range : Average
Specialties: Marriage Ceremonies, Wedding Day, Wedding Ceremonies
By Appointment Only: Yes
Horrible Customer Services. Rude and unprofessional Hairstylist!!! Very uncomfortable atmosphere. Not kid friendly!!! My stylist was great, friendly and very helpful, so we decided to keep coming back in hopes that things would change. After a year of this, I am sick of this kind of treatment we continue to receive and will NEVER return to this salon again!!! I would not recommend this place!!!
Ive had multiple hairstyles scold my school aged kids while I stood there watching my children. On our first visit to the salon my kids had been playing with one of the very few toys they had out. The hairstylist thought that they were talking and playing too loud and it was distracting. Let me add that anyone that has set foot in this salon knows that when someone just talks normal, as my kids had been doing, there is a eco and besides that each time there has been maybe one other client in the salon. Anything would sound loud in this place. So then, the hairstylist asked them very rudely to put away the toys. When we returned to the salon, ALL 3 of their toys had been removed. We made sure to bring our own entertainment, iPad, so that was fine.
On a different occasion, we decided to use another girl since our normal girl was booked and we needed our haircut. My daughter choose to sit next to my son while he got his haircut. There was no other clients in the salon and the girl didn't tell her she couldn't, so we thought it wasn't a big deal. My daughter started twirling in the chair, I did not think this was a problem. She wasn't harming anything or one and was keeping quite. Very rudely yet again, the hairstylist that was cutting my sons hair, turned and looked at her with a nasty look and told her to stop. She could of asked kindly and she would of stopped no problem. Instead I asked her to come sit with me in the waiting area, she did as told with no problem.
On this same day, later on, we had another girl give my kids the evil eyes, while following us around, making rude comments under her breathe. My kids and I had been following our hairstylist as she was showing and offering us the different products. The kids were right next to us the whole time and were playing, rock paper scissors, I guess she thought it was distracting and loud. I didn't think so and neither did our hairstylist. When I went to pay, I made sure I told the receptionist about what had happened. While I was talking to the receptionist the girl that I was complaining about, left her client, just to sit underneath the cut out window to listen in on what I was complaining about. In conclusion, I would not recommend this place if you have children!!!