I trust their services. They’re honest about the car diagnosis. Been their customer for 7 years now and they’ve helped me with roadside problems 3 times.
I recently had a problem with my 2006 Hyundai Sonata. The 2005-2007 models had a recall on the "Stop Lamp Switch", and I got an error code (via O'Reilly Auto Parts) that corresponded to that same problem. Rich and the guys at Westside 66 have been taking care of my parents cars and my cars for over a decade now, but since this was part of a recall, I took my car to the Hyundai dealership here in town. Turns out that part had already been replaced in 2010 and was no longer under the free replacement policy. Since I was already at the dealership I had them replace the part to get me on my way.The next day the check engine light came back on and my cruise control stopped working. I called the dealership and they told me they would take a look at it. For $105 an hour. Even though they already missed what it was the last time I went there.I called Westside 66 to see if Rich had any sage advice and he told me to come in so he could take a look at it. I came in, the SAME day, he looked at the code, and within 15 minutes figured out that the problem was a shorted tail light bulb. He replaced the bulb and had me on my way in no time.When I asked him what I owed him, he said "you can have the bulb, I like little challenges like these". If you're new to town and are looking for a mechanic's shop that doesn't pull your leg with unnecessary repairs and the like, this is the shop you have been looking for. You just don't see service like this anymore.
Rich has been fixing my cars for years. He stands behind the work. the staff is quick and friendly. The repairs are done on time and at a fair cost. I have never had any problems with the work done. He just warranty replaced a starter for my truck. The starter was a bad part, the work was great and quick. I will continue to give Rich my repair work.
I needed to have a tire fixed, they had it in and out in no time. Very friendly and big military supporters. I would absolutely recommend them!
My sister lives here and I was visiting during the snow storm of Cmas 2009.I had something leaking from my car after the ice/snow. My sister told me to go here. They gave me 5 star service and looked everything over and even offered to have me park my car inside their garage to thaw out. NEVER have I been to a service station where they are so helpful and friendly. WOW! Wish I could move this place to Texas! Thanks to Richard and everyone else at Phillips 66. .