The local business went beyond the norm to make my last minute situation work and get me on my way. They upgraded my car rental, gave me instructions not to worry about the amount of gas in the tank and made sure I was able to have a ride home when I returned the car. Excellent service.
Enterprise in Lawrence, KS, always has a clean, well maintained, vehicle available for my use on a weekly basis. I have specific requirements for the vehicles that I use, and the people at this office make certain that one is always available and ready.Renting and returning the vehicle are both streamlined, efficient processes. In addition, any variances that I request, such as paper proof of rental receipts, are fulfilled. The associates here make an extra effort to provide exactly the kind of service I request. Rides, both to and from the office location, are always readily available and offered.Renting from Enterprise works great for me, and these are helpful, friendly people at this location.
I fly in twice a year. hassle free transaction and customer service is fantastic. Thank you for everything
I rented a car for 2 days. On my way home I had a blow out which caused me to be 2 hours late. Mr. Abi charged me a whole extra day because I was 2 hours late. THEIR tire failed me or I would have been on time. He would not reimburse me and was very rude.
I have been renting from this location since May 2012 till today Mar 2013. Total of rentals 7. And the service is great. Abdi and Emel are great, and they work with you. if you make it clear to them your needs they will vend over backwards to help you out. I treat them with respect and get the same in return. go to them with an open mind and you will be a happy camper. Ramon
The AVIS rental operation in Lawrence is real good, to put it simply. I am 50+ year old business professional and rely heavily on this AVIS, too. I have a very high set of expectations as well. My experiences with the Manager, Mr. Abdi and his co-manager Mr. Enel are always positive. Both men go out of their way to provide a quality rental car and the best price in town...far better than HERTZ or Enterprise, trust me. I've tried them all. The customer service is always great.I've always been given what seems to be a new car: They've always been cleaned inside and out at the times I've rented. You can make a reservation via the AVIS web site or simply by calling the location directly. You can arrange for them to pick you up so you don't need to drive to the location. I've found the GPS to very helpful and sometimes rent one from them. The maps are always currentClean, essentially new cars and very good prices. Who could ask for more?