Best Dealership I've ever dealt with after 25 years of buying cars. Great honest people and stand by their word. I've bought several cars from Kim's and simply will never buy from anyone else. As always, a wonderful experience. Even during a hectic day they were gathering supplies for the Louisiana Flood victims.
2018 Highway 15 NLaurel, MS 39440
From Business: Here At Laurel Ford Lincoln KIA, we have several departments willing to serve you relating to your automotive needs. Wether it's general inquiry's about sales, se…
Perfect experience. Mark Posey answered every question and gave me much valuable information. This is my 2nd Camry from this dealership. I wouldn't think of going elsewhere.
The service was great and the staff were very friendly. I will recommend this business to anyone that needs an auto.
Eric was our salesman and worked really hard to get us into what we was looking for! Love our four runner! If u want a good salesman ask for ERIC
I have bought my last two cars from Mike Johnson! Great salesman!! Loved my Jeep Grand Cherokee and now enjoying my Camary!
Mr. Ricky Drake was accommodating in every aspect of our car buying experience. He went the extra mile to make sure we were comfortable and happy with our selection. Mr. Jim Kilgore and Kim went above and beyond to get us into a new RAV4. Thank you Kim's No Bull for a quick and painless buy. I would Recommend Kim"s to anybody!
I am happy with my product, the Toyota Sienna. I am not happy with the service that this dealership provided. First, the internet sales person, Sandi, was initially helpful. She came out to my home and showed me a van that I was interested in. I test drove it and everything seemed fine. The van had a DVD entertainment system in it that I didn’t want or need. I use the back area of the van for storage and did not want to pay for something I could not use. I have the seats taken out and have the seat tracks removed so storage can lay in the back area –flat. Sandi agreed to have this done to meet my needs. So I asked them to see if they had or could locate a different Toyota Sienna that I could purchase. This was when everything seemed to change.Sandi wanted me to commit to a purchase without even seeing the prospective van. She also told me that when the van came in that she would not bring it over to me to look at; she said I needed to come to her. I am 70+ years old and live in Hattiesburg.The dealership did get a van and I went over to drive it at their location. I loved it and agreed to the purchase. Sandi was getting the tracks removed in the service department and the service department made sure to complain to me about the time and energy that they had to expend in removing the tracks. I felt this was very unprofessional. The service department could not get the work done and have it ready until the next day so Sandi said she could bring me the van to Hattiesburg on the following day. I told her that I needed her to show me several things on the van when she delivered it. That I needed to learn to sync my cellphone to the van, how to fold the back seats down, where the spare tire was located, etc.So I made the purchase and was assured that she would assist with everything. When Sandi delivered the car the next day, she told me she was in a hurry. She kept telling me everything that I wanted to know was in the owner’s manual and she had another appointment at 1:00. She did not come prepared with the answers to my questions. She did not know her product. I felt that she was not there to help me as she said she would. I also told her that I needed to buy a tube of the touch up paint for future use. Sandi told me that she would find out how I could buy a tube. Twelve days went by before Sandi reached back to me about the touch up paint. Unacceptable.After my commitment of the purchase, the representatives of the dealership, have not showed me any “ Red Carpet Treatment”. I should have made the purchase at the Hattiesburg Toyota location. I had originally located their site online and thought I would give them a try. This was a huge mistake. This dealership seems to be interested in quantity of customer service instead of quality.
Started with an internet search & came across this dealership with super clean Used car choices. Made contact with Mark Posey who went on to provide all the info I needed to complete my purchase choice from out of state. I was able to drive in, buy and drive out in less than an hour with expedited paper processing via Cliff Hughes. Both employees were eager to provide customers with a no hassle, no push sale. They have a well run internet site, easy to use -- easy to gain the info and photos needed to make a purchase choice -- THANKS guys... I will send others your way.
The internet sales staff at kims was amazing. They took all my info and within just a few days i was driving my new Ram. When everyone else said no kims said yes. When i arrived at the dealership all I had to do was sign the papers and drive away. Thanks kims internet sales staff i will be back in the future.
I recently purchased a new Toyota from Kim's. Mark Posey, my salesman & Kim, the Owner were both extremely nice & helpful. I had really dreaded dealing for a new vehicle, but they made the process so easy. I feel I obtained a good price and all the staff I met were very courteous and hospitable. I would recommend for anyone shopping for a new vehicle to visit Kim's.