Don't know why they do this, but they put the crease, on my pants,on the side where the seams are....Never heard of this. They don'tknow where the crease goes..
I had a very good experience here. They repaired my shoes and they are like new! The people were nice and seemed professional. I would go back.
We take all of our dry cleaning and apparel repair business here. We go out of our way to see them and they are always accommodating. Very professional and friendly!
When you go to them with a problem they treat you like you are trying to cheat them.They left a candle wax like stain on my coat and hid it by the way the folded it and asked me to pay again when I took it back and showed them.Very expensive, rude and sneaky.
Bad customer service. I brought a expensive sweater in to be dry cleaned and when I picked it up it was shrunken. When I brought it to their attention I was told they would fix it and to come back in a week. I came back and it still wasn't ready. Came back 2 weeks later and they gave it to me just as it was when I picked it up. After trying to tell me it didn't shrink when clearly it now look like a child's size. Then they offered me 10$ off my next cleaning as if I would trust them with any of my clothes. Never again
HORRIBLE!!!!! Do not waste your money on this place! SUPER EXPENSIVE and they damage your clothes. I tried them out, paid $135 for dry cleaning and a small alteration for repairs. They damaged my $210 dress, broke the zipper and refused to fix it. She accused me of breaking the zipper my own dress, even after she returned it to me with a safety pin in it where THEY DAMAGED it and marked it as damaged. CROOKED AND RUDE!!!!!
Highly annoyed. Saturday hours say 8am to 7pm. It's 5:25pm and the store is closed up tight! No message of apology. NOTHING! SMH!
Horrible staff. Horrible reaults, no care for clothes or customers. It's cheap, yes. BUT You deserve more than cheap! You deserve friendly, well organized that care for you vkoths, returning then clean and pressed
This store lost my pants. I was made to return to the store twice after noting that a pair of work pants were missing. On the. 3rd visit they issued me a receipt to show 1 pair of pants missing. I was then told that would have to look for my pants and to come back later. I asked to speak to the manager. She asked for my phone number and told me that by law she had 30 days to find them. It is now been more than 30 days. I used to tell everyone about Zips. I now will tell everyone of my horrible treatment and service.
DO NOT GO THERE!!!! This website required me to give this business at least a one star rating...and I didn't even want to do that. This business is absolutely horrible! I recently visited Main Street Cleaners and Shoe Repair and had the shoes that I asked to be cleaned actually in worse condition when I went to pick them up. When I talked with the owner about rectifying the issue he was extremely unprofessional, rude and somewhat aggressive. I am really big on customer service and this place does not understand the importance of it or place any value on maintaining customers. I am new to the Laurel area and was hoping to find a convenient place for my tailoring, dry cleaning and shoe repair needs but this will definitely NOT be the place!