Don't know why they do this, but they put the crease, on my pants,on the side where the seams are....Never heard of this. They don'tknow where the crease goes..
Didn't find what you were looking for?
Please help others by helping us do better.
When you go to them with a problem they treat you like you are trying to cheat them.They left a candle wax like stain on my coat and hid it by the way the folded it and asked me to pay again when I took it back and showed them.Very expensive, rude and sneaky.
Bad customer service. I brought a expensive sweater in to be dry cleaned and when I picked it up it was shrunken. When I brought it to their attention I was told they would fix it and to come back in a week. I came back and it still wasn't ready. Came back 2 weeks later and they gave it to me just as it was when I picked it up. After trying to tell me it didn't shrink when clearly it now look like a child's size. Then they offered me 10$ off my next cleaning as if I would trust them with any of my clothes. Never again
HORRIBLE!!!!! Do not waste your money on this place! SUPER EXPENSIVE and they damage your clothes. I tried them out, paid $135 for dry cleaning and a small alteration for repairs. They damaged my $210 dress, broke the zipper and refused to fix it. She accused me of breaking the zipper my own dress, even after she returned it to me with a safety pin in it where THEY DAMAGED it and marked it as damaged. CROOKED AND RUDE!!!!!
Highly annoyed. Saturday hours say 8am to 7pm. It's 5:25pm and the store is closed up tight! No message of apology. NOTHING! SMH!
Horrible staff. Horrible reaults, no care for clothes or customers. It's cheap, yes. BUT You deserve more than cheap! You deserve friendly, well organized that care for you vkoths, returning then clean and pressed
This store lost my pants. I was made to return to the store twice after noting that a pair of work pants were missing. On the. 3rd visit they issued me a receipt to show 1 pair of pants missing. I was then told that would have to look for my pants and to come back later. I asked to speak to the manager. She asked for my phone number and told me that by law she had 30 days to find them. It is now been more than 30 days. I used to tell everyone about Zips. I now will tell everyone of my horrible treatment and service.
I've had no problems with their dry cleaning services but their alternations service has been inconsistent. throughout the years. Today was the last straw for me. I took in a brand new pair of Banana Republic pants (as in, not cheap) and asked for them to be hemmed to half an inch from the floor. I picked them up today, put them on, and realized they were shorter than 1/2 an inch from the ground. I went back to complain. First she tried to argue that they were not shorter than a 1/2 inch from the ground. I asked her to get a measuring tape. She said they were only 3/4 inches from the ground and that it was MY fault they weren't hemmed properly - that when I tried on the pants when I brought them in, that I should have told her that I didn't think she had pinned them at the right height. What?! I told her it was not my fault and ended up getting into a back and forth, unproductive conversation so I finally said I just wanted the pants lowered without the old hem line showing. She said she didn't know if she could do that. I said that if she couldn't, I wanted them to reimburse me for the pants. Again, she said I should have told her that I didn't like the height when she pinned my pants. I was so angry at that point, but did not want to cause a scene, so I left. I did tell her, however, that I would not be returning again. An expensive pair of pants are ruined and her attempt to blame me for not being able to tell that she had pinned the pants higher than 1/2 an inch from the floor is absurd.