MICHIGAN FIRST CREDIT UNION, has provided me with the WORST banking experiences of my life. I would NEVER recommend my family and friends to bank here with their hard earned money. I regret the decision to bting business here and will definitely be making strides to go elsewhere. It is clear that MFCU doesn't value my patronage, as evidenced by the lack of concern and effort the reps and management offers. You all ought to be ashamed.
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Great customer service. Love the location
I agree with Michael--"I have never been more disappointed by a banking establishment". They tack on fees for services like paying over the phone without even telling their members ahead of time that they are charging a fee. When I said I'd be happy figuring out another way to pay if the fee was waived this time. I thought this was fair because I, along with every other person doing business with Michigan First Credit Union, was given no heads up about the extra fee. They said there was nothing they could do for me and couldn't even give me my account number so I could pay online! Their methods are archaic, managers don't call you back and they aren't willing to do anything to help out their members. Bank ANYWHERE else.