Lathrop Urgent Care
15810 S Harlan Rd, Lathrop, CA 95330
Phone: (209) 983-9001
Phone: (209) 203-0580
Phone: (209) 624-3324
Primary Phone: (209) 624-3324
Lathrop Urgent Care: Craig, Robert H DO
By Appointment Only: No
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Although Dr. Maheshwari did a nice job with my several visits I would not recommend anyone visiting the LATHROP office. I had a question about my bill and the office manager was rude and condescending. She implied I was stupid by cutting me off mid question saying "you just don't get it, I already explained that ". She didn't let me even finish my question. There two identical charges that I didn't understand ( also interesting , she had to ask the doctor about the code and why two herself) that was when she became rude.
You would think a patient would be allowed to ask questions about their bill but aparriently not at Lathrop Urgent Care.
On a second note they bill $30 (labor) for giving a shot and $80 for the medication with another $30 labor for a second medication costing $40. $30 works out to be charging $360 an hour for an assistant where the doctor for the office visit would be calculated to only $466 per hour.
My insurance limits which Primary Care doctors that I can see, so I had very few options for doctors. Urgent Care will accept clients at the level where you are under special circumstances. The staff doctors and nurses were well-trained and real sympathetic to my needs.
In the past I've had good experiences, but today was a different story. The last time that I visited Lathrop Urgent Care, they closed at 7:00. Well they have apparently changed their hours, but there is no closing time on the door at all. At about 5:03 I walked in with my sick child and, lightly knocked on the glass because it was closed. I asked if they were closed. The receptionist said," yes, we closed at 5:00" and she closed the window right in my face. I walked over to the door to double check the closing time (of course there is not one), walked back and knocked on the window again and said, "the door does not post a closing time". I waited for a response. The receptionist paused, and in the most matter-of-fact tone replied,"right!" She promptly shut the window again in my face a second time. That receptionist was very rude, and was not interested in assisting me with anything!
I came to town and was very sick. My mom and my husband found this Urgent care center in the Yellow Pages. We called to see if we could get in. We had been traveling (live in So Cal) and we were in Lake Havasu City on Saturday in which I used their Urgent Care Center but was only given medicine for my eyes. By Monday evening when I arrived in Manteca and was even worse. They took me in and I saw Dr. Anslinger PA. I was diagnosed and given a shot and 4 medications. I want to Thank them for their professionalism and Staff on how they handled everything. I would recommend this Urgent Care Center to all future residents where my Mother lives.