I dealt with the Seward location for my services, and I had no problems whatsoever with the therapist or front desk staff. The organization's billing practices & staff, out of Anchorage, account for my low rating of professionalism. Each appointment I attended, I paid whatever amount I was asked to pay out-of-pocket. After my services ended & my claims were processed by my insurance company, I found that I was overbilled by $537.57. For three weeks now, I've been trying to get my refund from the billing office. There are excuses and delays, which do not seem reasonable to me. After phoning 4X, emailing 1X and appealing to the Seward location for advocacy help, I still do not have a confirmation from the organization when I will receive my refund. Also, I was informed that their policy is to refund the consumer any monies due, 90 days after the last insurance payment. Due to the excessive overbilling and difficulties in receiving my refund, I have decided not to do business with the organization in the future.
218 W 34th AveAnchorage, AK 99503
From Business: Physical and Massage Therapies.
401 E Northern Lights Blvd Ste 101Anchorage, AK 99503
From Business: To OUR patients. OUR commitment is to enhance the quality of life and overall physical health of each person with treatment. Education. And superior individualize…
I saw Cortland for therapy for a back injury following a car accident. Their clinic is professional, clean and inviting. His care is excellent. I will use him again without a doubt.
I hate squats but they do help...Eric is exceptional and well respected in the medical and sports community.
I am always treated great! My therapist treats me very well, and has knowledge about accidents like the one I was in. She knows just the right exercises to strengthen my arm and legs!
If your in need of and massage this is the place to go! The massage therapist is very attentive to your needs and you will walk out feeling like a new person. Such a relaxing atmosphere. Konnecting Lynx is AWESOME!!!
Great place for massage therapy, massage therapists, medical massage, sports massage & NCBTMB CEU'S.
One appointment was all it took for me to be free from extreme pain. The office may seem a little quirky but the care I received was above and beyond excellence.
I waited approximately and hour and a half in waiting room to have an MRI. To make it worse I was in pain the whole time. I consider it poor customer service to make someone wait that long for a scheduled appointment.
The staff is very knowledgeable and courteous. There are a wide range of patients and conditions treated. Therapists explain exercises in an easy to understand way.
What a great place to be! Highly recommended for anyone, young or old.