I purchased a brand new iPhone XS and I told them after two days of the purchase that I was experiencing connectivity, signal reception and drop calls problems with this phone, and they help me out as much as they could to reach up to my satisfaction and expectations. The best customer service that I have ever experienced with.Thank you guys.
The girl manager was delightful however i think she is too beautiful to be not wearing something more professional. The uniforms did not compliment her inner strength and good heart. The boys were silly. A bit too silly. There was a lack of motivation or any kind of positive energy. There was no music playing when i entered. And no one knew much about technology or the products.
Amazing service provided by Linette she's always happy and makes this store stand out! I will definitely recommend everyone to come see their prices and devices ! Thank you Linette!!!
The representatives TRULY wanted to help me. They referred me to the District Mgr.- ' KJ'. They believed that ' KJ ' could resolve an issue that they had the compassion and empathy to understand, that although it was my mistake, it was an honest one. Unfortunately, their faith was misplaced. I only wish that our community of cellular consumer's had more people like them !! Thanks for trying !
To find a business that will take a completely negative situation and find the truth no matter how hard it is hidden and do the right things is rare in today's world. Thank you for doing what was needed.
I always have a great experience with prices and customer service I totally recommend this place for a phone fix of any kind
This is by far the worst phone fix company. Originally trying to charge me over 100 dollars to fix a broken iphone 6s and then dropped it down to 80 got my phone fixed literally less than 24 hrs the phone breaks. I havent done anything physically wrong to this phone for it to break my screen wasnt even placed right i had to push it down myself , they make you pay high rates for cheap glass. I dont not wright reviews at all but Im letting EVERYONE know this company cheats you out your money DO NOT GET YOUR PHONE FIXED HERE ITS A WASTE OF TIME. and they try to charge me 40 dollars one simple crack . That dont you think was technically their fault ? I repeat do not go here. They warranty suck and so does there work !
The are very friendly people with a lot of experience and lot of stuff you looking for
Great location, everything is brand new and the seating is set up so there really aren't any bad seats.
After weeks of frustration with connection problems I stopped by this store and the customer service was nothing less than exceptional. A very competent technician with tremendous patience (Sabrina) provided over 30 minutes of her undivided attention working with me to find the source(s) of my issues and fix them. I left the store fully satisfied and convinced I made the right choice when I chose Verizon for my mobile service provider. Thank you Sabrina!