Robinson Property Management has been very responsive to any issues concerning the rental and tenant. Highly recommend this company.
Yes we may have an area that needs to be fixed. We still move and help anyone weather your behind in rent or have past eviction, we still let you in. We care about our tenants and the future ones as well.
what a scanner took my deposit tells me he lost it gambling And for me to wait a little to get it back he is sure he will win my.money back Jason is a scanner And a thief with a gambling problem stay away from this train wreck
Warning!!! Do not rent from Northcap (Chio-Morales Group). At the end of your lease, They will make up stories and keep your security deposit. Not only keeping your deposit, they will send you additional bill for all kinds of made up stuff. This is a very bad and terrible folks to rent from. Renters be aware.
Rented Souza10 with one of their property they manage and I will never do it again with this management company. They steal tenant's money and before you sign with their agreement, you better be sure not to expect your security deposit back because they will charge you for every single damage for normal wear and tear. In fact, they will even bill you more than your deposit even if you give the house the way you receive it. If you are a future TENANT and you want your security deposit back, do not rent from this company. Traci Elfman is their manager and she is the most ill-mannered and unprofessional human being. DO NOT RENT OR SIGN ANY PROPERTY WITH THIS COMPANY!Overall Rating: Very disappointedProfessionalism: ZERO STARCustomer Service: ZERO STAR (VERY POOR)
Robinson Property Management has been a very smooth transaction. It couldn't get better than this. Thank you!
We recently moved out of one of their properties just to find out that they quietly and quite aggressively changed the language when we had renewed our lease 2 years back. The new lease terms now required a 60-day move out notice as opposed to the original 30 days. This cost us $1,300. I am concerned at how many other tenants will get caught up in this trap. I made the mistake of using DocuSign and not thoroughly reading it first so I have to take the initial blame. But I feel their actions were unethical, slimy and underhanded. My husband and I tried on 3 different occasions to give notice starting at 67 days out. Not even thinking we had to do it that early. We left the house immaculate in absolute pristine condition. The gentleman doing the walk through said, " I can not find one thing wrong". That made it hurt so much more to get burned in this manner.
Everyone has been wonderful on answering my questions. Thank you. I appreciate it. Highly recommend to others.
BEWARE, This place is a SCAM. They offer free nights and act nice but then when you leave they charge you for "damages". This way they get the $190 that it would cost if we paid. What I coincidence that three rooms broke our fridge. We have still not seen any evidence that this even happened. A couple of us went there on a business trip. A couple days after we left they charged $190 for "damages". When we left we took pictures and everything was perfect. Then they claim to have pictures of damage in each room. Why would we break the exact same thing in four different rooms? We never even used the refrigerator and they claim we broke it. STAY AWAY FROM HERE, unless you want a bill after you leave for stuff you didn't do. We will never return here and we have cancelled all future reservations that we had already made. Our associates will also be doing the same.
I would highly recommend working with Robinson Realty, especially Cheri. Cheri has been very professional and helped me navigate the leasing/re-leasing of a home I was renting. I had such a great experience with this company