I am overwhelmed with gratitude to a local pharmacy that came through for my family today. I have the unfortunate and chronically debilitating disorder of being bipolar. I have (as we all do) struggled to try deal with it every day of my life. At the end of November this year I lost my health insurance after turning 26 and had no idea what hell awaited me, as I have taken health care for granted nearly my entire life, and doing so always had the benefit of a RX saving program. This was the first time I had to fill my regular RX as a cash paying patient. I was shocked to find out a month supply would cost me $1439.00 at Walgreens (not a joke) and the prices hardly fluctuated after calling almost 10 pharmacies in the area. With obvious emotion in my voice I got into contact with a local Pharmacy that after hearing of my situation said he felt he could not ask more from me than $100.00 .. after we both cried for a few moments I realized our health care system is so screwed up .. and yet there is still some really kind hearted and compassionate people out there that will do whatever it takes to help others in need. This pharmacy deserves so much more than a Facebook post, but I felt I HAD to get the word out that they helped me and my family today in the most special of ways. Thank you Partell Specialty Pharmacy for allowing me to continue to try and lead a happy and productive life with my children by giving me a little break on something that I consider to be one of my very important lifelines.
I have patroned this pharmacy for quit some time. They are a wonderful pharmacy with a caring friendly knowledgeable staff. I to am in need of narcotic medication but also have many other conditions to which I need prescription medication for.I understand this policy as anyone who has the need for pain medications does. Why would they fill a new customers narcotic scripts and possibly not have enough medications for their customers who have been loyal and have other conditions? I'm sure they are aware of "pharmacy shoppers" I am not saying that you are but I am sure you are aware of the government's regulation on such medications. All pharmacies are limited on the amount of controlled meds they recieve. I believe they are taking care of their loyal customers and not "pharmacy shoppers" who make it difficult for patients truely in need of narcotic meds to get their medications.
Phone rings 20 times no one will pick up line. If line is answered you will be put on hold immediately & no one will pick up for 30 minutes. If you disconnect call back lines busy. Your prescription never ready as promised, wait time 4 hours to several days. Sounds familiar that's what experience I had with chain mills like CVS & Walgreens for last 7 years till I found Family care Pharmacy 6 months ago. This Guy’s awesome, Pharmacists & staff who really cares Filled all my prescriptions fast while I wait in 10 to 15 minutes. My phone calls answered immediately. Everyone is super nice, patient with my questions and didn't make me feel like an inconvenience which the chain pharmacy did on a frequent basis. I was just a number there while here I am a Patient they truly care. Now me & family going nowhere.
After bouncing between Walgreen's and CVS, I found this pharmacy on-line. FINALLY, a health-care service organization in Las Vegas that understands service and helping patients!Lauren deserves an award. She jumped between my doctor and insurance company to get my refill for blood pressure medication, when the runaround I was getting was actually driving my blood pressure UP! The delivery was on time, on a very cold night, and the delivery person offered to apply the tip that I tried to give her to my profile, rather than accepting it herself.Refill hairs a new customer for life, and I hope everyone who visits their website makes the change that I did. Mike O'BrienSummerlin
I was regular pt at wag & cvsThey treated me like a dirtbag. Considered me a just number. If u call them will send on goose chase putting on hold for ever. Nothing gets done right. Filled my Rxs wrong, no one took any responsibility . I tried family care pharmacy once I got sold. Caring & compassionate staff went an extra mile for me. Paid same copayment for my Rxs & cash price much cheaper than Walgreens & cvs. I moved all 12 of my Rxs & all my family members Rxs. I do not why some one will go to box store when we have staff & Svc of family care,Outstanding & highly recommended
Looks much much better than the last time I visited this store about 8 months ago. At that point, I agree pretty much with all of the prior reviews, but looks like something changed dramatically at this Walmart. now the store is much cleaner and the people seem happier. I was asked if I needed help no less than 8 times by smiling faces in the store. The cashier (Brenda) was very friendly and helpful and checked us out quickly. I highly recommend this store now.
This was a quick and convenient stop for us while we stayed in Vegas. We needed some medicine for our son and we were able to run in and out quickly with easy parking in back. They also had a tour person inside who was able to get us hooked up with some tickets to the sharks reef. Prices a little high compared to store off the strip, but we paid for convenience.
Went to this urgent care because I saw their sign on Nellis, I took a shot at trying the quick care. They were awesome, friendly well educated staff, comfortable rooms, even the table had a pillow!! They have a pharmacy right there. I have to go back in a week for a follow up and I'm not dreading it!!! Thank you True care pharmacy and urgent care!
These guys are awesome! They provided better 10 times better service than Walgreens typically does. I am so happy I went to this pharmacy. The staff is very nice (especially the main Pharmacist and his wife). I will definitely be back. Highly recommended! Dump the big chain stores for this place!
We rented a wheelchair for my husband who had broke his leg. They had the wheelchair at our hotel when we checked in and it was just what we ordered. We left the wheelchair at our hotel and they picked it up. Very easy, inexpensive, and reliable! thank you for your great service!