I am overwhelmed with gratitude to a local pharmacy that came through for my family today. I have the unfortunate and chronically debilitating disorder of being bipolar. I have (as we all do) struggled to try deal with it every day of my life. At the end of November this year I lost my health insurance after turning 26 and had no idea what hell awaited me, as I have taken health care for granted nearly my entire life, and doing so always had the benefit of a RX saving program. This was the first time I had to fill my regular RX as a cash paying patient. I was shocked to find out a month supply would cost me $1439.00 at Walgreens (not a joke) and the prices hardly fluctuated after calling almost 10 pharmacies in the area. With obvious emotion in my voice I got into contact with a local Pharmacy that after hearing of my situation said he felt he could not ask more from me than $100.00 .. after we both cried for a few moments I realized our health care system is so screwed up .. and yet there is still some really kind hearted and compassionate people out there that will do whatever it takes to help others in need. This pharmacy deserves so much more than a Facebook post, but I felt I HAD to get the word out that they helped me and my family today in the most special of ways. Thank you Partell Specialty Pharmacy for allowing me to continue to try and lead a happy and productive life with my children by giving me a little break on something that I consider to be one of my very important lifelines.
I have patroned this pharmacy for quit some time. They are a wonderful pharmacy with a caring friendly knowledgeable staff. I to am in need of narcotic medication but also have many other conditions to which I need prescription medication for.I understand this policy as anyone who has the need for pain medications does. Why would they fill a new customers narcotic scripts and possibly not have enough medications for their customers who have been loyal and have other conditions? I'm sure they are aware of "pharmacy shoppers" I am not saying that you are but I am sure you are aware of the government's regulation on such medications. All pharmacies are limited on the amount of controlled meds they recieve. I believe they are taking care of their loyal customers and not "pharmacy shoppers" who make it difficult for patients truely in need of narcotic meds to get their medications.
I have had the misfortune of having to use quite a few pharmacies within the last 12 years. After going to many different stores I finally found THE BEST!! They give you the bedside manner that most Doctors don't even give anymore. Jessica is awesome, she does whatever it takes to make sure that you get your medicines (especially when it comes to fighting with insurance companies). I don't know about you, but when I feel like crap, the last thing that I want to do is to have to fight with my insurance company to get them to pay for my medicines. She has handled everything that I've thrown her way with grace and a beautiful smile!! You will have NO regrets going there for the first time or switching over all of your meds to this pharmacy. Take it from someone who has been going through this for a long time (at a young age) you can't find a better pharmacy in this town!
Phone rings 20 times no one will pick up line. If line is answered you will be put on hold immediately & no one will pick up for 30 minutes. If you disconnect call back lines busy. Your prescription never ready as promised, wait time 4 hours to several days. Sounds familiar that's what experience I had with chain mills like CVS & Walgreens for last 7 years till I found Family care Pharmacy 6 months ago. This Guy’s awesome, Pharmacists & staff who really cares Filled all my prescriptions fast while I wait in 10 to 15 minutes. My phone calls answered immediately. Everyone is super nice, patient with my questions and didn't make me feel like an inconvenience which the chain pharmacy did on a frequent basis. I was just a number there while here I am a Patient they truly care. Now me & family going nowhere.
After bouncing between Walgreen's and CVS, I found this pharmacy on-line. FINALLY, a health-care service organization in Las Vegas that understands service and helping patients! Lauren deserves an award. She jumped between my doctor and insurance company to get my refill for blood pressure medication, when the runaround I was getting was actually driving my blood pressure UP! The delivery was on time, on a very cold night, and the delivery person offered to apply the tip that I tried to give her to my profile, rather than accepting it herself. Refill hairs a new customer for life, and I hope everyone who visits their website makes the change that I did. Mike O'Brien Summerlin
I was regular pt at wag & cvs They treated me like a dirtbag. Considered me a just number. If u call them will send on goose chase putting on hold for ever. Nothing gets done right. Filled my Rxs wrong, no one took any responsibility . I tried family care pharmacy once I got sold. Caring & compassionate staff went an extra mile for me. Paid same copayment for my Rxs & cash price much cheaper than Walgreens & cvs. I moved all 12 of my Rxs & all my family members Rxs. I do not why some one will go to box store when we have staff & Svc of family care, Outstanding & highly recommended
The entire staff in the Pharmacy in this Walgreens are impeccable. They are friendly, knowledgeable, fast, and genuinely care. They know you and remember you and this quality is the kind that reminds me of a neighborhood store where you aren't just another customer, but a person who others take the time to speak with and check back with you on how you've been since the last time they saw you. I will not stop coming here so long as the staff stays the same no matter how far I am I will make my way back to this Walgreens time and time again just to fill a script!
Looks much much better than the last time I visited this store about 8 months ago. At that point, I agree pretty much with all of the prior reviews, but looks like something changed dramatically at this Walmart. now the store is much cleaner and the people seem happier. I was asked if I needed help no less than 8 times by smiling faces in the store. The cashier (Brenda) was very friendly and helpful and checked us out quickly. I highly recommend this store now.
This place has renewed my faith in pharmacists. I am done with CVS and Walgreens. The pharmacist/owner was the nicest man you would ever want to meet. Excellent customer service! I was treated like a human being with medical conditions and not like a loser off the street. Highly recommend. We transferred all if our family's Rx's to Family Care. Do yourself a favor and kick the big corporate pharmacies to the curb.
The restaurant is like a trip back to the 50's--pictures of Elvis and Marilyn on the wall and 50's/60's music playing in the pharmacy. I ordered the Tuesday Special--a homemade burger and fries, and I had a malted milkshake. The burger was delicious, and the shake was made with real milk. The service was quick and friendly. They also have a Philly Cheesteak and a meatball sub that I have tried that are excellent.