This company sold us our solar panel system and served as the general contractor. The install was sub out to Air Wind & Solar. The installation took much longer that anticipated by 3 months. Once on the roof, it took 3-4 visits from CPS (utility company) to get the system certified and turned on. About 3 months later we had hail storm and had to have panels removed for roof replacement. AWS was contacted for the removal and received estimate of $11,000 to $12,000 to remove and replace. Found a local company the did the job for $5,169. Faulty/burned wiring was discovered during removal. Ener-Tech has refused to accept any responsibility for the work of their subcontractor. We are stuck with the cost for repairing the wiring $800. Very disappointed.
Ben is the best. Professional, on time, clean, and on a personal note, a very cool guy. Price was very reasonable and I would easily recommend Ben a…
BUYER BEWARE - ZERO RATINGWorking with this company has been one of the worst experiences of my life. From cost overruns to scheduling delays to listening to excuse after excuse, this has been undeniably one of the worst nightmares my family and I have had to endure and a HUGE financial loss we may have to live with for a long time to come. Like other customers of this firm, we were promised a system that would eliminate our electric bill and be delivered within 4-6 weeks of signing our contract. In every aspect, Summerlin Energy FAILED. The system was not delivered on time but three months late with cost overruns of nearly $2K. I had to personally meet with the VP and Sales Director and withhold substantial payments just to force the installation or most likely without withholding payments, I would still be waiting. In that meeting, the VP assured me things would change and I would receive the system I was promised. Fast Forward to today...the system was finally installed but inits present form is grossly underperforming and we continue to receive electric bills month after month. Our savings has been in the neighborhood of 30% not the 110-120% we were promised. In the three months since our system came online, I have reached out on multiple occasions to this company to rectify the problems with their system. Their response...NOTHING!!, despite a clear written warranty which obligates them to do so. Even the same VP who repeatedly gave his personal assurances no longer returns my calls and refuses to address my concerns.BIG RED FLAG. THIS COMPANY WILL DEMAND FULL PAYMENT FOR THEIR SYSTEM BEFORE IT EVER GENERATES A SINGLE WATT OF ELECTRICITY. THIS IS A NON-NEGOTIABLE REQUIREMENT STATED BUT NOT POINTED OUT IN THE CONTRACT YOU WILL BE REQUESTED TO SIGN. YOU WILL ONLY LEARN OF THIS CALAMITY AFTER IT'S FAR TOO LATE. YOU WILL BE FORCED TO TAKE A HUGE RISK THAT THEY HAVE PROVIDED WHAT YOU PAID FOR SINCE THEY DO NOT HONOR THEIR TEN YEAR WARRANTY INCLUDED IN YOUR CONTRACT. SHOULD YOU HAVE ANY DISPUTE, THEY IMMEDIATELY WILL THREATEN YOU WITH MECHANICS LIENS. YOU HAVE TO ASK YOURSELF WHAT REPUTABLE COMPANY WOULD TAKE SUCH ACTIONS. WE HAVE HAD OUR SYSTEM FOR 90 DAYS AND HAVE MADE MULTIPLE REQUESTS TO HAVE OUR SYSTEM REPAIRED. THEY HAVE DONE NOTHING TO CORRECT THESE DEFICIENCIES AND JUST TODAY(12/11/15) THEY HAVE INDICATED IN WRITING THEY WILL NEVER DO SO. WE ARE NOW SEEKING LEGAL RELIEF.For anyone contemplating signing with this firm, I, in the strongest terms, urge you to look elsewhere. Entering into a business relationship with this company is a choice I would strongly discourage. Also, if you need more proof, please be sure to take a look at the other reviews posted elsewhere provided by customers who share our similar experience. BTW, it appears several of the positive reviews are from non-existent customers. In at least one case, the biased positive review posted is from a Summerlin Energy company employee.
Great company! Very honest and answered all of my questions, so much better than any other solar companies out there, I highly recommend them to anyone considering solar, they were very courteous and helpful, and I am very happy with my purchase. Really nice, great company!
I have researched several companies. This company was the most knowledgable without the hype. Products they offer are the highest quality. The client list using their products includes many fortune 500 companies
The last comment has to be BS. I called for a repair and had to schedule the appointment 3 different times. They then finally came out and I had set yet another appointment for them to fix it the following week. I it's been a month and still no show. Finally got ahold of them and they were suppose to show up today and yet another day waiting... Anyone know another company?
Here's the real truth, we had another company install solar for us, and after problem after problem our neighbors said call Jon at celestial solar he'll tell you what's going on, There recommendation was to make a few pretty minor adjustments and replace the other companies panels as needed, so to start they removed 3 out of the 10 worthless panels, moved some of the plumbing and painted everything to match. The next year they replaced one more and changed 2 of the valves on the ground, must have been 23 years later they replaced 3 more of the worthless panels and now after the wind storms this year all my panels are sealed air panels and I wish we would have had celestial solar do the job for us in the 1st place.
I called up 3 different solar companies and Infinity was the fastest to have a sales person out to my house. I met with Robert and he was a low pressure sales man. Very informative. I told him that night that I wanted the system and the installers were out the very next morning. If there are any service or performance problems with my system then I will come back and modify or change my review. I would recommend this company.