Many appointments cancelled by office due to lack of provider availability - long wait times on hold.
10105 Banburry Cross Dr Ste 350Las Vegas, NV 89144
Saw Dr.Blanchard 01/22/2016,he was cordial&professional&caring!Under his care for next 30 days!signed,Monty Keifer!
The Doctor was ok but his staff are idiots. They are too lazy to do followup billing and threatened me by saying they would send my bill to collections. My bills are covered 100% with Medicare and BC/BS. BC/BS told them to submit a bill to them and they refused. They were supposed to schedule me for another appointment but OVERLOOKED this. This staff could cause major sequences. Do your JOB
Best. Spa. Ever! There is a reason this place is expensive, this place has given me the best spa experience of my life. The amenities are amazing, the staff is extremely kind and courteous. The jacuzzi is so comfortable with a view of the strip. I got a hot stone massage and facial (which by the way is a much better value if you do the time ritual rather than paying for each service separately). The massage was the best massage I have ever had. We will be coming back to this spa the next time we are in Vegas!
I wish I could give this place zero stars. I was scheduled for an appointment at 3:50 with Dr. Blanchard. After racing to get there coming from work, I arrived at 3:53 and was informed that because I was "late" I would have to reschedule. I then found out that they have a $25 fee if you "miss" your appointment so I made sure to get a paper in writing and signed stating that they have canceled the appointment. Can't attest to the service seeing as being 3 minutes late means you receive none, but with this kind of customer service I am happy to take my business elsewhere!
I had an initial problem with my right forearm having an itchy patch after waking up in the middle of the night with the most horrible itching I've ever had in my life. I almost went to the hospital it was so bad. I was thankful when I phoned LVSCC that day that I was able to be seen right away and that they accepted my insurance. Upon my first visit, I saw the real doctor and I received some cream that helped. I thought I had found a good dermatologist. WRONG! A week later my LEFT arm EXPLODED with a rash that was so itchy I could barely keep from scratching my arm raw! I called back and begged for an emergency appointment. I got there and was seen by some PA rather than the doctor. I followed the PA's directions even though they weren't very clear. It was basically, "try this cream and if it doesn't work, call us." There was one cream that wasn't covered by my insurance that took my pharmacy almost a week to get. Until then, I did what the PA told me to do. I tried the creams I had. They didn't work. In fact, it got worse. I called the nurses' line I was given to call and left a message regarding the outcome of this test of creams. "NEGATIVE! It did not work! It's now worse! HELP!" Almost a week went by with no return call from their office. This whole time, my arm is red, with 'gator like' textured skin, red, raw and VERY VERY itchy. I tried everything I could to find relief with OTC products and continued to use the Rx that was written to me by the PA. I called again and left a more forceful message questioning this office's ability to treat their patients. I was scheduled the following day. When I got to the office this time, I was greeted by a PA who obviously had no interaction with patient massaging within their own office. I was berated about "what had I done differently?" after telling him that I followed his instructions to the letter: I tried the creams. I used them as explained. I phoned the office as directed after the failure of the first round of creams I was prescribed. I even tore apart my own home to find any causes to this unknown affliction. I changed detergents, soaps, and washed everything in the house. I was stunned over his bedside manner. Then to top it off, when he left with his superiority complex to write up more Rx's to throw at my issue, he walked into the main office which is clearly visible and audible to the entire waiting room and gossiped to another female staffer loud enough for me to hear through a closed door "I have a patient that didn't do anything and he expected anything to change!?" To which the female replied "FACEPALM!" I have NEVER been treated with such disrespect! I had just told the PA everything that I've been trying to do differently. I shut my mouth because I needed the treatment for my arm. If my ailment hadn't been so terrible, I would have walked out of the office and given the PA and the female staffer a piece of my mind! This round of creams, along with the one that finally came in, DID help the left arm, which is still spotted with sores and itchy as I write this. When I went back for the follow-up to the left arm, I informed the PA about the right arm acting up again even though I'm using the Rx's he prescribed. I was told to "keep the course." Well that was last Wednesday and throughout the weekend my right arm continued to get worse despite the Rx's I was given. I woke this morning at 4 am to my right arm feeling as if it were on fire and having oozing bumps from my wrist to my elbow. I've had enough of creams being thrown at me! Is this office ever going to actually DOCTOR!? Is this office ever going to find the underlying problem instead of treating symptoms!? I doubt it and if they do, my arms will have fallen off before they figure it out. I have made alternative plans to see a different dermatologist. DO NOT GO TO THIS PRACTICE! INCOMPETANT! RUDE! UNPROFESSIONAL!
Awful! I scheduled an appointment at this office and called to confirm. When I showed up at the scheduled time they said they had to cancel the appointment. This was a huge waste of my time and ruined my day but I reluctantly rescheduled. I later found out he canceled my appointment to play golf! When I did finally see the doctor I waited a long time, was looked at very quickly, and was over charged! I obviously found another doctor to go to and that doctor who took the time to understand my case made a completely different diagnosis that ended up being right. I would advise nobody to ever use this guy.
Very Polite Patient and customer service, I just wish they answer the phone more often...
I am always seen in a timely fashion, nice personnel, LOVE the doc, problem solved!
Dr. Strimling is a great doctor!!!!