I brought in a pair of fashion boots and the lining needed about three inches of hand stitching. We agreed on the simple fix replacing the one line of stitching. When I picked them up, they had two lines of jagged, incongruent stitching through the leather of the boots, making them look cheap and janky. When I tried to mention that he didnt do what we agreed upon he yelled at me and told me he's never had a customer complain before. This was a super amateur job, and the guy is emotionally unstable.
One of the rudest individuals I have ever met. Asked him how he was doing and he just stared at me. Decided not to even have my shoes repaired because he was so rude
I took an old pair of work boots to Mike and he made them look like new! Outstanding workmanship and service!!!
Dropped off a favorite sandle. Said he could fix. Picked up. Wore ten minutes. Strap broke. Took it back. Asked why didn't u stitch. Said could not be sewn. Could have told me it wasn't fixable. Waste of time. Money. Gas. No wonder he takes cash only
I will go to the ends of the earth to have Gary fix, repair, work on ALL of my shoes! he is well worth it. you get what you pay for. and believe me....GARY IS WORTH EVERY PENNY!!! i moved from Boulder City to Houston, TX. I tried getting my shoes done in Houston but after ruining three pair of shoes, I bought new AGAIN and sent them to Gary BACK IN LAS VEGAS!! THAT IS HOW MUCH I LOVE THIS GUY!!! He takes pride in all of his work. He will never ever displease you. In life, as we grow older, we learn one important fact.....YOU GET WHAT YOU PAY FOR. YOU WANT QUALITY it may cost you a little more, but in the end IT IS SOOOO WORTH IT. I need a lift on one shoe, but not the other. Gary is SO thorough that he ensures BOTH shoes look alike. He puts the lift on one shoe and THEN he puts the same 'sole' on the other shoe --- so my shoes look alike. This man pays attention to detail. Down to the very minute little things that no one else has ever done. I have been to many, many shoe repair shops in my life. I was in the military and have traveled the world. This man is BY FAR --- THE BEST YOU WILL EVER GET!! Gary and Linda.....THANK YOU FOR TAKING GREAT CARE OF ME AND MY SHOES OVER THE YEARS and thank you for continuing.....
Best shoe repair shop in las vegas, great work)))
Excellent job on my leather wallet. Great pricing and will use it again.
Do not trust this people-very expensive!
TENAYA LOCATION --- DO NOT TAKE YOUR SHOES HERE!!! I never got to actually meet the person who worked on my shoe because he was never there. I should have known when I was waiting in the line and the person in front of me told me the place sucked. I just thought it was him, but I should have walked out of the door then. I dropped off my shoe for a loose heal repair, picked it up a week later and it wasn't fixed and they had stretched out the shoe so that it no longer fit properly. I tool it back explaining the heal was still loose and it took over two weeks for them to call me back to come pick it up. Picked it up and yes they did do something to it, the heal was put on crooked and finger prints were melted into the heal. How did that happen you say, I want to know the same thing. So instead of offering me a legitimate refund the person behind the counter starts pulling money out of his wallet saying you want money I have twenty dollars. Seriously! Is this just Vegas or is customer service just a thing of the past. Besides bad customer service the person who fixes the shoes does a terrible job. DO NOT DO BUSINESS HERE!!!!
I recently moved from san diego and was in need of a shoe repair shop who does shoe lift . I came across Alex shoe repair and was told to come down with my shoe for pricing. Upon arrival at the shop and Alex examining the short, he said it will cost me $175. He asked me the price I paid for my lift and responded $55. Alex laughed and adviced me to take it to the shop I went to in order to save money. He said, you will not find any shop that will charge any lesser. That's when I found Mike's shop. I brought my shoe in and he gave me the same price I paid for at the shoe repair place in San Diego. Mike provided a legendary experience and definitely a returning customer. I would like to thank you .