I go to David Wilson's Toyota because of the friendly staff and good service. I really appreciate Phil's service as he has always helped me to better understand my vehicle - both the issues and the parts that are working well. So far I really trust that Phil and company are helping me make the right decisions with my car and this is why I am a return customer. Thank you Phil and team!
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Besides the salesman being very helpful at this location two years ago everyone else that works there, service department along with the general manager Eric Ziegenbein they are AWFUL! Every time I have to take my car in to get serviced or a minor thing like coolant filled they come up with phony charges when my lease should have covered everything they've also tried to pull that with my friends) . The service man Rich Tarno was rude to me from the start and then gave me attitude when I called to get a status report on when my car will be done. He then told me that they do not provide a curtesy vehicle anymore and to figure out how to get my car. Once Eric the GM called me he then gave me attitude and was extremely rude to me after I was trying to explain calmly what was going on and then told me to turn in my BMW and not to get another, you're damn right I won't! and neither will my friends! WORST GM AND SERVICE DEPARTMENT! YOUR EMPLOYEES ARE ONLY AS GOOD AS THE GM, AND HE SUCKS!
I searched high and low for a vehicle and everyone i contacted wanted me to put a big down payment. Tony Blue worked it out n got me a great down payment n my monthly payments is just like i wanted it. Thank you Auto Mart
Our experience was terrible. We thought we were financed for a vehicle. We had a signed contract, set payment, and even bought gap. We took the vehicle home. We were given insurance for thirty days on Nissan. We chose to insure the vehicle the next day. When we went to insure it. The insurance agency asked Who insured this. I replied I don't know. This set a red flag. I went to my credit bureau and found multiple inquiries still being done, this told me my contract was frivolous and I would be called of course after 72 hours that there was a problem and we found a bank that would do the deal. A secondary bank of course. Meaning higher payments. Higher interest and more money down. We gave them 500.00 cash as well. We returned the vehicle and was being stalled. I photoed all documents. Receipt of my 500.00 cash and all the texts trying to get my money back. Still being ignored, I opened a case with Nissan Corporate. Sent them all documents, photos, text communications and times after the fact of continuing hard credit inquiries. I had to freeze my credit due to the multitude of them. They are handling my case at present. They state I'm entitled to my money back because there was never a real deal done with a bank before leaving the dealership. My point being... Before you hand a debit card or any cash , or sign any paperwork in finance, GET THE NAME OF THE COMPANY THAT ACTUALLY APPROVED YOU. If they can give you that, Do not sign a thing because you can get in a giant tangled mess. We are totally disgusted with the practice of this dealership and our experience.
We have always LOVED the Lexus brand and we will always come to Lexus of Las Vegas for the amazing experience. Thank you to Joel Gooding for referring a great salesperson like Don! Lexus Customers for life!
I recently purchase a car from CarMax on Sahara on 2/24. Monday 2/26, the check engine light came on. I took the car in to get serviced 2/27, I was told it would be be fixed by the weekend. I was called Friday 3/2 and was told the car parts took longer than expected to come in, so it wouldn't be ready until that Monday. 3/5 I was called and was told that another issue appeared to be wrong with the car, and because I was under the 5 day return policy, seeing that the policy was put on "hold" while the car was being serviced, I had the option of returning the car. I returned the car Tuesday 3/6. The return agreement stated I would have my down payment returned and that the car loan would be returned to the loan company and that the loan would not appear on my credit report. 3/9, I went to a different dealership and I was not able to get a new car because there was an open auto loan account from the auto loan company through CarMax, though CarMax stated it would not be... I called CarMax and the loan company American Credit Acceptance (ACA) and was constantly going around in circles with them, calling back and forth, being put on hold for hours, and the loan still appears on my credit. I tried to get a payoff letter saying that the loan was returned and I owe a $0 balance, but I was not able to receive one for some unknown reason. I returned the car 3/6, it is now 3/15 and I have been without a car since I returned the car to CarMax. I have Sickle Cell Disease and Junior Rheumatoid Arthritis, I have doctor appointments to go to, I have to go to the pharmacy to pick up medications, etc... I have been using Lyft/Uber for transportation seeing that I am not able to walk long distances to ride the bus. I am a long-term substitute, I work with pre-k autistic children and I'm a college student. I desperately need a car to get to and from work and to run my errands. CarMax has been no help whatsoever! And they created a giant mess for me! I am highly displeased and irritated.
Honest, conscientious, kind, experienced, skillful, knowledgeable, and efficient - Anderson and his team are unsurpassed. And he will do his very best to help you when you are in a jam. That is how Anderson has earned great reviews and so many loyal and happy customers, like me!
I was attending a conference in Las Vegas after driving in from Southern California. Two days before I planned to drive back to San Diego, my X1 went into park twice lights and gave a transmission malfunction indication. I decided to bring the car into BMW of Las Vegas instead of trying to make the drive and risk being stuck somewhere in the high desert. Yanni and the BMW team correctly diagnosed that it was a battery issue and fixed the car in less than a day. I was glad that it was not a transmission issue. The battery had 5 years and 70,000 miles on it. It was due for a replacement. If I ever have BMW issues in las Vegas, I will go to BMW of Las Vegas.
Worst decision of my life so far. Got a bike from there with a high apr with decent credit and got the extended warranty .. bought it used .. 2016 kx 250f anyways the bike blew up 8 months latter.. had all the maintenance professionally done .. long story short they charge 450$ to tell me what’s wrong with the bike gave back to me in pieces.. nobody wants to cover it.. 7,000 dollar bill left and got a bike in pieces in my garage.. ohh I only rode the thing 18 hours since I bought it from them..do not go there..
Insulting. The Mr slick sales manager will downgrade your trade then comes the deal. 5K down and 450 a month for 72 months on 24K car! I offer 1k down 400 per month he comes back with 430 a month for 84 months that's 7 years! They need to put a 35K sticker on all the 24K cars. Oh yeah you won't qualify for the B.S. price on the website either. I wanted to lease a 124 spider, nope you can't lease those I'm told by Mr slick. Spent two hours there, ruined my afternoon. I wouldn't go back to use the restroom let alone buy a car.