On our move-in date we had a 10-16 hour drive across states to get to the property. We asked if they had any flexible days where a time range would work, but were given options for only specific times of day. Not a big deal, just stayed at a hotel so we could make it on time the next day. We got to the property at the scheduled time, and after waiting around and a few calls to them, their uncoordinated staff figured out that they had no appointment scheduled. An hour later, after forwarding them the move-in email exchange, someone eventually came. This was only frustrating because we could have avoided staying at a hotel if we knew they worked on the fly like this.During the move-in inspection we found no water pressure and no hot water. The management lady with us said to call the management company after she left. Called them and were given a disinterested "we'll see what we can do" response. We were not called back or ever given any ETA on a resolution. We called until they eventually left the office for the weekend, except for a receptionist who said it was now too late for anything to be done until the next week.The gas was also shut off which we were not informed of until the day we moved in (so no hot water, AC/heating, etc..). Earliest activation with the gas company was the next week. Why were we not informed at least a week prior so this wouldn't have been an issue?I've been living at a Brady managed property for one month now. Today I received a hand delivered "five-day notice" to pay or be evicted because of past due rent. I was 100% sure I had setup auto-recurring payment during the first payment I made. I made a manual eCheck payment anyway and then setup another auto-payment.. for the full amount due.. like the original one. The account now shows two auto payments for the full rent amount. I can't fathom why they wouldn't check their system before physically driving over here to hand me a notice.
