I have 2 properties in Las Vegas and this is the 5th years with Triumph Property Management .They are fast, honest, friendly and competent.Their professionalism and customers care was superb.I am very pleased with Triumph Property Management.They are excellent services.Thank you Triumph Property Management. Quyen N.
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Had the worst experience with these people. I have a twenty year military back ground and have lived in many places. The whole staff including Kami were rude and unprofessional. I was lied to, and ignored until I threatened them with legal action. Even then they thought they could bluff me. I'll keep this simple and save the long story. DO NOT DO BUSINESS WITH THESE SNAKES.
Triumph Property Management was by far the most horrible experience I have endured in Las Vegas in the last 15 years being a property renter. They have a terrible slow response to any thing requiring maintenance of the home. Also, they do not have a 24 hour hotline in place to respond to maintenance emergencies. I went without AC twice for 2-4 days, because it landed on a weekend and a holiday weekend. I also had to experience going without a refrigerator for three weeks which is very ridiculous, and this played a hardship on my family. I had to go in person to meet with Kamyar Zargari demanding to meet with him to find a resolution to this on going problem. To make matters even worse after a three year tenancy Kamyar contacted me asking me to move out earlier then the expiration of my lease, and promising to prorate my rent for moving out earlier cause the owner wanted to move in ASAP. I moved out one week earlier, and he did not honor his word. Upon closing out this property I left the home in great status, but Triumph was trying to keep my full security deposit. That was a long cycle of emails and phone calls to rectify this issue, and to finally receive most of my deposit back. Triumph Property Management have horrible customer service and maintenance, and they are dishonest crooks running a business to prey on honest families. My advice to anyone that encounters this business is do not commit to renting one of there properties, and if you do make sure you save every email and document every conversation. Finally, I had to at least click 1 star to post my review, but they are not worth even one star.
This company is an absolute joke. At first, I was going to just leave a review for them on Yelp, but I want everyone to know how unprofessional and incompetent these people are because no one deserves to deal with the things I've had to deal with. When I signed the lease, I was told they are a one time management company. However, they give me a paper that says I can submit it if there's anything wrong with the property... Makes absolutely no sense. When you call to inquire about something, be prepared to hear "ONE TIME MANAGEMENT" being yelled back, saying they are unwilling to help you and that you need to go through the landlord. Oh, so the lock on my door, which has now been removed after I wrote my scathing review on Yelp, isn't Triumph's problem? Alright, gotcha. Tierra L. is absolutely the rudest person I've ever met and talked to. After writing my first review, the receptionist Shantal called me to "clarify some issues I had." I let her know that Tierra was unprofessional, unwilling to help me, and that overall my experience with the company was absolutely horrid. I also wanted to know when the lock would be removed from my door since she first told me it would take 2-3 days to remove it. She begins to say "Well this is a one time management company..." and "It takes 20-30 days to remove the lock." Professionalism does not exist in this company. Three days later, I receive another call from Tierra herself, saying "Thank you for the 'lovely' Yelp review" as well as saying she "kindly" explained the lease agreement to my boyfriend and I. I don't need sarcasm, and if you think you "kindly" explained the lease agreement, you need a reality check. Tierra did not greet me "kindly", nor did she "kindly" go over the lease agreement. I felt rushed, as did my boyfriend. She even said I was acting hostile in the voicemail she left me, requesting that I call her back so we can resolve the issues. I will never call her back. Do not do business with these people. Ever.
I would give a 0 star if I could. I will also be reporting their business practices to the BBB as well as any other place I can. I am going to make it my life work to expose dirtbags like these people. I was with them over 1 1/2 yrs at the same location. A real dive but I travel so much I just didnt have the time to move. They want to drag out time so you pay more months. All I say is look at all the real reviews on Yelp. They are all crap. They even put down the business was closed on the Yelp site because they were bombarded with bad reviews. Then you move out and they pick friends to paint walls and clean carpets. Charging over 1000 dollars to paint a few walls. Don't take my word for it. Just do a websearch and look at all the reviews from several sites. If you do business with these guys you will regret it
I want to start off by saying that the house and actual owner of the property are both very nice. As far as the property management company that manages the home called Triumph: nothing but hassles, excuses and poor business ethics. We were left without heat for three full days without any response from the company as to when it will be fixed, how it will be fixed or by whom. A string of phone calls that go to answering services that never are returned and then emails and messages to the company that also follow suit. Everything seems to be fine with this company until you have an issue and then its all down hill in trying to get anything fixed. If you look at the online ratings on the internet you will see that we are far from the only ones having major problems. I consider this an Emergency situation but I guess that would be if our house were on fire and then we would just call the professionals. Don't waste your time with this company unless you are handy enough to fix everything in your house.
Be careful when putting down a security deposit with this company they won't give it back!!! Even if you have prof that ever thing they are trying to get you for was in your initial walk through. I went there today to see what was going on Karla the front desk lady was extremely rude she didn't even want to look at the video or pictures that I had from my walk through. So now I am having to go to small claims court to get my security deposit back. Don't let them take advantage of you. They are taking advantage of Veterans.
TERRIBLE!! Went months without seeing a check or a statement. More fees than you can imagine. Made up repairs. Dishonest in every way. Stay far away from this company, you will loose money! They don't even deserve one star!
Me and a roommate applied for a house. We had just got back from a deployment to Afghanistan and told them we need a place to stay. We were approved. We simply needed time to gather the deposit. Less than 24 hours had passed from when we were approved then give them the deposit they rented the house right out from under us. No call, no email no text. We came to deliver the deposit: then they tell us they had rented it out. DO NOT USE TRIUMPH PROPERTY MANAGEMENT! They are a bunch of greedy creetians.
Thank you for helping me to find the best rental property in Las Vegas! I recently relocated here from the UK and was able to quickly move into a property thanks to the hard work of Tierra.I plan on living in Las Vegas for a long time and will recommend your company to any of my international business clients who plan on relocating here in the future as well.