W A R N I N G: IF YOU ARE FILING A PROBATE WITHOUT AN ATTORNEYThis complaint is not about the commissioner but directed to the Probate Clerk's Office located at the 10th floor of the Phoenix Building in downtown, Las Vegas. Unfortunately, there are two women, Marissa and an elderly woman that handles the probate details at the Probate Clerk's Office. We filed pro se a Set Aside without an Administration and ironically a business partner happen to file the same Set Aside pro se as well. Due to issues with our probate, we had the most unfortunate experience dealing with both these two extremely disrespectful, rude and unprofessional women to say the least. Off the bat, their tone is demeaning, angry and clearly unwilling to help in the several times we visited this office to obtain information and get clarification. On another occasion, we called this office 702-455-2650, the elderly lady after unwilling to help hung up on us. From all the interactions we have experienced with these two women, I am really tempted to contact Channel 13 to investigate. I am certain these two women's conduct is a daily occurrence and nobody should be treated in the matter that these two have demonstrated. During this process, we realized how disorganized, understaffed and poorly operated this Probate Office really is. The conduct of these two angry women speaks for itself. Something must be done to replace these two immediately!!!
Cannot speak to someone directly, which just put stress on individuals who truly need assistance. Also turned the items in that were asked of me on time, yet havent received any word and its been a week. In the mean time suffering to scrape together a meal each day for my kid. Frustrating because I have worked over 25 yrs. Now that I need help the system ( employees) take their time, not realizing their effecting peoples lives in a hurting way.
Cannot get through on their phone numbers to talk to someone directly. Have to to office now.