First off, I am moving across the country in less than a week, and I am doing this trek in my 01 325i BMW with one other person. I have only my stock HU and I have the Harmon Kardon system which I plan on utilizing and I need to work on my stereo system so the trip is less bland with only using CD's. Here is how it went down, purchased a USA SPEC: PA12-BMW iPod/iPhone integration kit online (from Pacific Stereo [fantastic to work with]) and I had held onto my 2ch amp and 10in kicker sub in a ported box from my pervious car. The kit arrives on Monday and at 2pm I roll to City Car Radio (based off of the reviews of you guys) looking to have my iPod kit and amp/sub installed, that day! (was not expecting them to, just hoped) Talk to the owner Boj, very nice guy. Then he introduces me to this guy Darren (who was incredibly nice), who as it turns out was in on his day off. Darren and I discuss placement options of the iPod cable and go through the work order. I let him know my travel plans and why I need this done asap (I honestly have no other time to get my audio work done this week, I am currently writing this while my car is at another shop getting my radiator fixed...) This is around 2:30, concerned that my car might have to stay over night, I ask them when they close--6:00pm--he tells me not to worry that they can stay late to finish the job! (5 star service right there) Spend the day on Las Vegas blvd, and my phone dies, I walk to the shop at 6:30 and they were just starting the car, (30 min after they close, so awesome of them) they tell me it will be finished at 8pm. Meet up with a friend for drinks and decide to call em at 7:45 to see if we should wait to eat and just pick the car up. They answer the phone (they have technically been closed for almost 2 hours) and tell me to come by in 20 min. Long story short, Darren (on his day off) and some over guy, I think his name is Jorge, did an AMAZING job with the wiring of the iPod kit and they even played around with it, showing me how to use it. These guys work in the service industry and man do they understand customer relations. I hope to find a shop out in NC that is as sweet as this one. The price was a little higher than I had hoped for (but competitive non-the-less) and as they had stayed really late to do the job i cant complain. They had to wire the amp into my rear speakers since the stock HU does not have rca so that added to the additional cost. Now I just need to work on damping my trunk... rattle rattle.
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So your looking for a place that will install your sound system clean, precise and flawlessly? look no further than Mob Customs Las Vegas Talk to Boj or Mike when you come into this place, in my opinion, Mob Customs is the most knowledgeable staff. After giving these guys a hard time about something that was completely my fault, they still had the patience to work with me and honor the famous saying which has been around for years: "The customer is always right" I unfortunately managed to get on Boj' (who is really a nice guy) bad side when I insisted my navigation system was out of wack. In reality, I was the one who was out of wack. Nonetheless, he kept his cool with me and worked all the way through until I realized nothing was wrong. I ended up leaving the place with a custom wood bracket for my GPS tray for a very reasonable price. Also, Boj, the shop owner, is one hell of a guy who will cater to your every need and whim. Not only did he stand behind me 100 percent when I was facing my navigation issue, but he also made sure I was happy before I left. Having gone there in late 2010 to have a Pioneer double din installed, I remembered why this shop was so fabulous. Being that this particular 7" in dash screen had no pre made drop in kit, I had them cut a metra kit for me and then wrap it in a carbon fiber like material. I was extremely pleased with the cosmetic outcome of the dash kit, it looked a lot better than what I had expected. Just goes to show, if you can think it, they can do it. Also, they installed my flea market crap amp (which I supplied) along with my 5 year old Orion XTR 12" and to my surprise, made it sound like a dream. Go see these guys and you will not be disappointed. Big Jay
Interesting situation. Brought an old 1988 Jeep Grand Wagoneer in that I was interested in rebuilding and asked them to go over the engine to get it running right and fix the power windows., change hoses and belts, etc.There was no rush, they could do it in their spare time. That was December of 2015. It is April of 2017. There have been many changes. They told me the engine was bad and needed replacing, but since it was not possible to find a $2000 replacement they would need to do a $6000 rebuild. That was finished about November 2016 but now it needed a complete electrical reworking.($2-$3000) I had intended to keep the existing carpeting but it had to be pulled up and I ordered replacement carpeting and new leather upholstery, since it had to be pulled out, I decided to replace it now rather than in the future. Last time I asked about the bill I was told $16,000 should do it. I really like Bernie and John and mostly believe what they have told me but after nearly 17 months and about $10,000 more than I expected I am not going to recommend them or use them in the future. And I still don't know if it will run or fail when I get it. Hoping for the best and think they might be great fo quick fixes. Don't know yet.
To start off thank you, to the fi ance manager for helping me Getting a reliable car,something that means alot I feel safe driving any were in town and on my out off town trips. My family and I love the van that we purchase from you and for that I am in great graditute. Our situation is like any local family here in Vegas were mostly all us are hard working and are trying to get by in this economy.my husband is a local member of the union and he's laid off and has not worked for over a year.lucky Im trying to keep my bills paid and are situation is not easy!lucky for us we drove by reliable dealer ship and really came a cross. A group of people that didn't just look us and judge us by our situation! Hard enough is to find a car that is a good deal and People that You can trust! These days finding a place that really treat you far for nice honesty is the first thing.my experience with them was great and I highly recommend them to any person who is looking for honest dealership and the can help.
Being without a working stereo in my car for 6 months was really taking a toll on me, so I decided to finally get it replaced. I heard that Best Buy installs, but I couldn't get anyone to answer the phone to even ask. Since I work for a small business, I decided I wanted to find a place that did honest, efficient, and good work. I looked on my oh-so-amazing Yelp, and once again, found gold! Boj was very friendly on the phone and let me know that he had many stereos to choose from and could install it in 30 minutes. I drove up and told him I wanted a simple radio that would have radio, CD, and an AUX for an iPod. He suggested a Kenwood radio and gave me an unbeatable price for the radio and installation. The shop guys were fast, careful, and before I knew it, I could hear the sweet sounds of music coming from my car! Boj is a good person running a good business and I am definitely going to go back. Highly Recommended to everybody!!!
The owner James is a true sweetheart. Being that i'm not auto savvy, no matter what question i have about my vehicle he always takes the time to answer anything i may ask. If i'm in the area he will take time from his busy schedule and do whats necessary to put my mind at ease. I really appreciate his integrity. Instead of looking at my car and feeding me lies about my brakes being 90% worn or using any other unscrupulous tactics (another mechanic tried this before I went to Daps. Plus I had my brakes changed a few months prior so I knew that guy was lying. He also tried to convince me that I ordered the full service special <$80 more> when I only asked for an oil change) James tells me the upfront truth, has great prices, and will refer me to another mechanic if necessary. Honest mechanics are hard to find. Any mechanic that is more concerned with my safety and satisfaction than his bottom line is a keeper.
I have used this repair facility for several of my vehicles including a Mercedes and a truck. For several years I thought I was getting great service on my vehicles , although I always felt the price was at the top of the line. Then I guess they got too busy to really pay attention to what made them so good. I had an exhaust system installed on my truck for about 1000 dollars and when I picked it up my truck I found that it was not the system I asked for and as I drove it home the vibration was terrible. They welded a section of exhaust pipe directly against the frame resulting in a loud vibration at idle. Also about two years ago I had a new motor and air conditioning system installed and after only 25000 miles the motor makes noise and the A/C had to be replaced so I am not so convinced of their ability to do quality work anymore and have moved on to a new shop
Finding a mechanic that can be trusted to do quality work at a fair price is a challenge. Bernie and his staff at SUV & Trucks R Us are that rare find. They are honest, up-front, and extremely competent. The years of experience are evident just talking with them - if it has happened to a vehicle, they've probably seen it and definitely know what to do about it! The services I have had performed on my truck were very well worth the cost. There were additional things done (extra cleaning of engine parts, for example) that took an appreciable amount of time, but were included without raising the estimated cost. Why? Bernie says, "It's customer service. We want you to come back." They are my shop of choice, and if you want quality service, they should be yours, too.
I was recently in a car accident and I found SUV and Trucks R US online. Before agreeing to move forward with the repairs, I asked a very simple question, "Can you guys bill my insurance company?" A gentleman on the line said that they would be able to "bill anything to the insurance company" (exact verbiage). After my service was nearly finished, they told me that they do not bill insurance companies and I needed to be a cash pay. I would have never moved forward if I knew that they didn't have a case manager onsite who handles with clients' insurance. I was completely blindsided with a $1400+ payment. Very disappointed in the service I received. I will never recommend or come here again.
I was a customer of this shop for years taking both my Mercedes and my Chevy truck there. About two years ago I had a brand new motor installed in my truck along with an A/C system. After only 25000 miles the A/C had to be replaced and the motor makes noise. I also had a new exhaust system installed on my truck and whoever did it welded a section of the pipe against the frame so it vibrates like hell at idle. I used to think I got great service from John and Bernie but always felt I paid top price too. When I emailed John I received a rely all in caps that was their standard canned reply. I have since found another shop