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Quality Parts At Warehouse Prices.

General Info
Trailer Tech is a Las Vegas, NV trailer parts distribution business. Our goal since 1986 has been to supply Nevada and the surrounding areas with the best quality parts and supplies for their trailers. We have over 30 years of experience in the trailer parts industry and a very knowledgeable staff to help you with your trailer part needs. Products include: • Axles • Weight distributors • Brake actuators • Wheels and tires • Receiver hitches • Hitch balls Our goal is to be your one stop shop for all trailer parts. We are a wholesale distributor for Draw Tite, Atwood, Dico, Fulton, Bulldog, Dexter Axle, Hayes and Hadco. Call Trailer Tech today and experience for yourself our quality products, services and results!
Hours
Regular Hours

Services/Products
Shocks|Axles|Trailer Hitches|Rims|Axles|Shocks|RV Parts|Axles|Wheels|Wholesale Auto Accessories|Wheels|Wheels|Wheels|Trailer Hitches|Rims|Wholesale Tires|Wheels|Rims|Auto Springs||Tire Mounting
Brands
Atwood, B & W, Dexter, Premier, Reese, Titan, We Ship Ups Daily, dexter, gooseneck
Payment method
cash, amex, debit, master card, visa
Categories
Automobile Parts & Supplies, Auto Repair & Service, Automobile Accessories, Recreational Vehicles & Campers, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive, Wheels-Aligning & Balancing

Reviews

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trailertech

01/09/2013

Overall

In response to the complaint against Trailer Tech on December 30th 2012. From the President of Trailer Tech: At first I was I not going to bother with a response to this complaint because I think most people are intelligent enough to read between the lines of Mr. Patterson's rambling to get a better picture of what actually transpired, but his behavior was so ridiculous and his complaint is so warrantless, that I cannot let this lie to continue to be spread. We do not expect our customers to be "experts", because that is what we are (staff total of over 72 years experience in selling parts for trailers).We do our best to get you what you need and want in a timely manner. To do this, we have to ask many questions, of which Mr. Patterson could not be bothered with. He arrived at our store 10 minutes before closing, which was not a problem as our salespeople are always willing to stay late to help a serious customer, as well as I am always willing to pay overtime for a sale to be handled. But Mr. Patterson was too busy strutting around our showroom and talking at the top of his lungs into his cell phone. When my salesperson tried to get his attention, he was rude and demeaning. In spite of this, my salesperson managed to decipher that Mr. Patterson wanted a heavier axle package for his trailer as he was overloading it on a regular basis, and that he wanted to use 8-bolt wheels. Since the 8-bolt pattern is only available in a minimum of 6000 pound axles, that is what he was sold. Bright and early the next morning, Mr. Patterson's employee brought everything back for a REFUND saying that he had decided to buy a different trailer instead of upgrading his trailer. We have a modest re-stocking fee of 15% in such situations which barely covers our costs, especially when you consider a credit card transaction fee both directions. This fee is noted on our invoices and each customer is required to acknowledge this fee in the form of his signature. When Mr. Patterson's employee called and informed him of this, he flew into a tirade. He threatened us repeatedly in many different forms, both against the company and against the salesperson and myself personally. I personally made the decision to return his purchase price in full, in spite of the fact that we would lose in excess of $100 on the non-sale, because it just wasn't worth dealing with him or his threats and potential bad P.R. We took back everything he had purchased and Mr. Patterson WAS NOT charged a re-stocking fee. If Mr. Patterson has been in business for 25 years, then I'm sure that he is aware that there are still laws on the books against libel and slander. Perhaps he SHOULD beware.

tradermarket

12/30/2012

Overall
ATTENTION BEWARE Rude and u...

ATTENTION BEWARE



Rude and unprofessional front desk. This egotistical and short mannered guy was overly willing to suggest about double what I needed for my trailer needs and excusably not listen or be helpful with questions i had. Believe his name was Dayton. Stay away from this employed know it all or just get your trailer parts somewhere else