The Cooling Company
4055 E Post Rd Suite A, Las Vegas, NV 89120
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Home Advisor Award Winner
Home Advisor Elite Service Award
Angie's List 2015 Super Service Award
Services: Furnace Repair, Install Thermostats, Repair Thermostats, Sewer Main Clearing, Drain Cleaning
Free Estimates: Yes
Emergency Service: Yes
The Cooling Company was prompt to return my call and schedule an appointment with me to clean my laundry duct because my laundry machine took a long time to dry my cloths. During my appointment with Technician Danielo, he investigated the situation and learned that the laundry ducts door wasn’t opening due to the concrete surrounding the duct door outside the house. He helped resolved the situation by removing the concrete. I am extremely happy with their service and would utilize them again in the future.
I called the cooling company to install our new Ecobee3 thermostat. They were able to fit us in same day, in fact were able to do it earlier which was great. The technician Landon was quick and great to work with. We have an older house so he had his work cut out for him, but was able to get it installed quickly and cleanly. He was very professional. What really struck me was how reasonable the price of installation was. I honestly expected it to be twice what we paid. He made an effort to give us the best deal possible. I plan on using this company for all of my future HVAC needs and will definitely be requesting Landon as our technician. I highly recommend all around.
Great service Jorge and Johnny were professional, personable, quick knowledgeable and well groomed. Getting an apprasial and appointment was easy and within the same week as my initial call. The Cooling Company will be my go-to plumbing and heat/air company from now on.
The Cooling Company installed a new unit 2 years ago and did a phenomenal job. Had an issue this week because of all the humidity we've had, we had a leak :( Crawled up in the attic and discovered the unit was tilted causing water to seep out on the bathroom ceiling. Called them after hours and had a live person answer... explained the situation and they scheduled a tech for today. The tech arrived on time and it was the same tech that was out originally on my call 2 years ago. Ray remembered me!! He said he had wondered if everything was going all right with us and remembered our business too... how often does that happen with someone that only visits you once?!! He fixed the issue for us within an hour and made sure everything was flowing correctly for us.
I don't normally write reviews... but in the case of The Cooling Company, I'm more than happy to write about the EXCELLENT service and products they provide. Thank you Cooling Company... you've earned my respect!!
Came home the other day to find my A/C not working. The Cooling Company was able to come out that same day to figure it out. Luis came out and was very friendly and knowledgable. I was on my lunch break from work and he had it diagnosed in about 10-15 minutes. Luis showed me exactly what was wrong and the diagnostic steps he took to come to the conclusion of the failed control board. This really stood out to me as a sign of an honest contractor. I went ahead and authorized them to order the part and complete the repair. Luis came back the following day at a very convenient time and completed the repair. I am grateful for the reviews I found on The Cooling Company, their fast service, honest technicians and overall great experience I had when it can be stressful to find good contractors these days. I will definitely contact The Cooling Company for all my future needs and request Luis. A+++
As a real estate agent, I have used many different companies for my client's AC repairs and service. Well, I have finally found the best, The Cooling Company, who actually serviced my home. Technicians Landon and John arrived before the scheduled appointment time, were extremely professional (which included them wearing booties inside my home) and definitely knowledgeable. So, if you're looking for an honest and competitively priced company, you won't be disappointed. This is the only AC company I will recommend in the future.
My lucky day! Beginning with meeting Joanna, learning about The Cooling Company, to Erick Osuna arriving at my home in 2 1/2 hours, to an air conditioning unit that is now spitting ice-cubes! What a professional group of individuals! Erick, the most knowledgeable technician, provided professional education and showed me what needed to be repaired. He discussed several options and recommendations and allowed me to chose the option to immediately remedy the situation. I would recommend these folks to anyone. What a class act from setting the appointment to completing the repair. Five stars all the way!
Erick showed up ahead of schedule on a blazing hot day when our AC went out. He was super friendly and very good at what he does. He went the extra mile to do everything correctly and up to code. We appreciate his service and our house is now very cool. Thank you Erick, from the Pruitt family.
My Aprilaire electronic air filter had not been working properly for more than 2 years - the blue light was out and despite three different A/C companies being out to my home, no one was able to diagnose it and make the repair UNTIL I CALLED TCC AND GOT ERICK TO HELP ME. He solved the problem (ordered the parts that I needed and replaced them) and did so in such a friendly, professional, and efficient manner. I am so grateful - now I finally have clean, filtered air to breathe!”
Efficient and Honest!!!
It went very well. The tech, Cesar, was very polite, efficient and honest. The only thing wrong with our unit is that the breaker had been tripped...He reset it and checked the unit in detail to make sure everything else was good. Some companies would try to blame the breaker tripping on a faulty part of the unit, but not Cesar. He was honest and gave us tips on how to run our A/C's more efficiently to prolong the life of the units. We have a 2 story house with 2 A/C units. We will use The Cooling Company in the future and will refer anyone who is in need of their services to them.
We just purchased the Golf Course in the Tuscany Community in Henderson - now Chimera Golf Course we needed emergency repair to one of the air conditioners in the restaurant area. Wellington, the owner showed up within 45 minutes and had it up and working in no time. Not often that you call and get the owner of the company out. The office staff at The Cooling Company was also very accommodating and very polite. I will move my business over to The Cooling Company - 5 + stars! Thanks for the great service.
I highly recommend this company! My tech was Cesar. He was friendly, professional and very knowledgeable. He took the time to explain and show me what was wrong with my air conditioning units. He made the repairs and never tried any high pressure tactics to get me to purchase new units. I am glad I found this company!
This was my second visit by The Cooling Company, this was to have my filters changed, Erich came out again, I felt good because it was the same person on our second visit. He was on time, dressed, acted was very professional. He was very nice and polite. He went through my next 2 times per our contract that he will be here and what he will be doing. I am extremely satisfied with your company.
Excellent service! Of course all air conditioner problems in August in Las Vegas are emergencies but I called them on a weekend and they showed up. (Called 4 companies and only 2 showed at all). They were very professional and gave me a very competitive bid with great workmanship. Would highly recommend this company.
Saturday evening in August the AC stopped working. Called around 10:00 pm, Technician was at the house by midnight, replaced two capacitors and the AC was up and running again by 1:00 am. I would like to commend the tech, Ray. He was extremely courteous and made sure I understood what options were available for the repairs. Quickly repaired the unit and was back cooling in less than 90 minutes! I am extremely grateful for their excellent service and will be sure to call the Cooling Company for any future HVAC work needed.