Spring Valley Hospital Medical CenterAdd to Favorites
5400 S Rainbow BlvdLas Vegas, NV 89118Map & Directions
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Sun:|
Phone: (702) 853-3118
Phone: (702) 853-3422
Primary Phone: (702) 853-3020
Phone: (702) 853-3340
Primary Phone: (702) 853-3071
Fax: (702) 853-3340
Fax Number: (702) 853-3340
Best Practices followed: Electonic Lab Results, Safe Surgery Checklist In Use
Inpatient Services: Cardiac Surgery
Outpatient Services: Skin, Gastrointestinal, Nervous System, Cardiovascular, Musculoskeletal
Hospital Ownership: For Profit
Wheelchair Accessible: Yes
By Appointment Only: No
Parking: Lot, Free
Horrible experience & dirty. We had to wait 6 hour till we saw the dr.. We brought our 7 month old son there because he was having an allergic reaction, he was very lethargic & had blue lips. Two "nurses" tried to draw blood, install a catheter, & get an I.v. They missed four times & were basically laying on him to make him stay still. He was very dehydrated so the catheter didn't work. They finally brought over a nurse from the nic-u who was nice enough to say that we shouldn't even be here that we should've went to a children's hospital. Oh, I'm sorry next time my son has troubled breathing & projectile vomiting I'll make sure to take the time to look up a children's dr. instead of going to the nearest hospital. We had two random shoes & a half of a soda on the floor in the room they put us in. When they were drawing his blood the nurse held up his needle & squeezed it so some of his blood landed on the floor which no one cleaned up. This place is very dirty, they don't give a shit!
I had my second daughter here it was my second c section right away they were really nice and made me feel comfortable labor and delivery postpartum Nurses were all nice to me and took good care of me i was I alot of pain and they did everything they could to help me fell better and got me anything I needed when I was discharge my husband wouldn't be there to get me until 5pm and it was only 12pm so they put me in another room with a bed tv and gave me food to eat and it was right next to nicu where my daughter was and I got to be with her longer and have a room to wait in to go rest and pump till my husband came . The nicu nurse's are all so very nice and they take good care of the baby's and they let me stay and take care of my baby all day and help with anything its the nicu in level 2 I'm so glade I had my baby here my experience has been so great and they make me feel so comfortable and I know my baby's in good hands and that makes me feel better this is a great hospital
I Don't recommend going here. I went to be seen at this hospital I was left waiting for 2 hours once I was seen the nurse ended up messing up my IV that ended up leaving a bruise half the size of my forearm then proceeded to mock and make fun of me because I told her it was hurting and an IV has never hurt that much before and that I think she might have done something wrong after I said that to her she became very short and rude to me. Then discharge took another 2hrs
If you can go to another hospital, such as St Rose, go there first. The building is beautiful, open-plan, spacious, architecture is very nice. I stayed there one night and was not pleased at all but for one nurse whose name I regrettably did not get. I do however, have the name of the doctor who saw me there, told me I "broke my toes" and could bear weight on my foot, and didn't give me crutches until my brother suggested we break the bones in His feet and see if he can bear weight on it. This doctor was rude, short with me, unwilling to answer my questions and either didn't know how to read an x-ray, didn't pass anatomy in the school he went to, or didn't bother reading the radiologist's report which stated I had THREE broken bones in my foot, specifically my number 2, 3, and 4 tarsals which even I know are NOT toes but the main, longest bones in a foot. Every medical professional with whom I've recieved care or therapy (p.t. or o.t.) have told me NOT to put any weight at all on my foot, it should be in a hard cast and to see an orthopedic surgeon A.S.A.P. the doctor's name is Muhammad Sabir. Steer clear of him, especially if you're a woman. I am sending a complaint to the hospital liason and hospital administrator as well. I hope if you end up at Spring Valley you'll have a better experience than I did. Also - the nurses and aides who were in and out of my room all day and night wouldn't stop long enough to give me even a sip of water (although they all had time to tell me I had a UTI and I need to drink more water! it was across the room, out of my reach!) only one nurse did, and only the one (same) nurse was attentive to the extreme pain in my broken foot. The others need to be a patient in their own hospital to see what it's like to not be ambulatory, to have to use the restroom, to be dehydrated and thristy with a water cup just out of reach, and to be in pain for hours and hours with no relief and no one telling you when relief was coming. It was the worst hospital stay of my life. I am a CNA and have a lot of experience with patient care, these people need a lesson in humanity and compassion - unfortunately those are things you can't teach a person....I almost forgot!!!! The Emergency Room doctor and other personell were fantastic, thanks guys! And the X-Ray technician and CT scan people. I was on the second floor (cardiology) where i had my bad experiences at this hospital. I gave it two stars because the E.R. and radiology dept. were awesome otherwise I wouldn't have given even one star.
I had an out patient surgery here and I had a most pleasant experience. My Dr is wonderful and the anestesiologist was also very comforting. The Outpatient nurse was very welcoming and the recovery nurse even made me smile with her humor!
I am going to be going in for another surgery and hope it is the same pleasant place I remember from earlier this month!
04/19/2012Provided by Citysearch -
We live in Pahrump, NV. We have a friend in this hospital. First of all, one cannot get past the general operator service for all of the valley's hospital @ the (702)853-3000 phone number. This system is totally inefficient & completely useless! We live almost 65 miles from the hospital & can't seem to be able to speak to a human being to inquire about our friend. Another of our family members was just released from one of the St. Rose Dominican hospitals today & we were able to inquire about her condition @ any time & be able to speak to her personally. The setup that your organization uses is in dire need of an overhaul!
I don't recomend this place at all!! NOT FOR BABIES!, i pay almost $400 dollars, for them to give me the wrong diagnostic, and the sad part was that the dr. didn't took the time to see what was wrong with my baby, i waited four hours at the emergency room for nothing, and dr. Timothy VanDuzer, said that i gave him actitute cuz i though he forgot about us, well my baby couldn't eat for days, she had blisters all her mouth and he took forever to bring the medice for her!! and the next day her dr. told me no she has not ear infeccion or anything that he said!!! my baby keep crying and criying, that was so wrong!!
never go here. I had a friend who I brought in due to location near his home. All the days to go Super Bowl night 2012. We went in the back after fifteen minutes of waiting only to find all staff including doctors standing around the tv watching the game. Took three hours in the waiting room to see a quick doctor who was catching up due to the fact they were watching tv rathering then helping those in need of help. To find a place where a game is more important than health. Same on this Spring Valley Hospital and the heartless staff.
12/10/2011Provided by Citysearch -
I cannot say enough good things about this hospital. I delivered my son there a few days ago, and I couldn't have asked for a more calming atmosphere. All of the nurses were wonderful, but Theresa especially was like a guardian angel. Even when my son's heart rate went down during my contractions, she stayed calm, and most importantly kept my husband and I calm while she was getting the doctor and support nurses. She was the closest thing that I could have asked for to my own mother being in the delivery room with me. After my son was born the hospital allowed us to stay with him every minute, my husband was even able to go to the nursery with him right after he was born for his first checkup. During our recovery all of the nurses were very caring, they wanted to make sure that we had whatever we needed, but they also allowed us to have our alone time and bond as a new family. I have heard horror stories about medical care here in Las Vegas, but this hospital was above and beyond everything that my husband and I could have asked for in regards to the birth of our child.
The nursing staff are hit or miss... We had some good nurses, some bad. Most of them are not timely and my dad had a 102 degree fever for hours after his stroke before the nurses caught it. (the kids had been cooling him off with a washcloth until then). The nursing staff were a bunch of yahoos, joking around, laughing shouting, and singing happy birthday to a fellow coworker with no regard for the sick and the dying right next to them. Our so called ICU Doctor was too busy scheduling his next Land Rover destination than communicating with us or trying harder to help papa. All he could say was the prognosis didn't look good. Big thumbs down to the ICU in this place.
07/22/2011Provided by Citysearch -
i work in one of the hospitals in the valley but my surgeon does not go there. i had a very good experience at spring valley. from the admitting, pre-op, OR, and recovery room, everyone was wonderful especially my recovery room nurse, vida. She was like an angel, making me feel comfortable physically and most of all emotionally. (i had bilateral mastectomy) when she brought me up to the 3rd floor, room 320, i was welcomed by my nurse who took care of me very well. overall, the nurses in the 3rd floor were all wonderwomen. they work as a team for around 11 pm that night, i had a fever of 102.0. two nurses helped me and brought my fever down and when i woke up at around 4 pm, my fever was down, my nurse at the bedside making sure that i was alright. remembering all of this, i feel that i have to commend all the people who took a part in my care. thank you very much.
11/13/2010Provided by Citysearch -
I understand why this hospital stays so busy! I is great! a Friend of mine told me about her great experience so I decided to try it out myself. I was treated with respect and they staff is so friendly and professional! The only bad experience was a loud disruptive family in the room next door. While I was trying to sleep the patient next door sounded like she was having a party or running a day care. Kids screaming and adults yelling at them to calm down. My nurse and her boss had to tell them that they were distubing the other patients that were trying to rest. The nurses handled the situation great. I will return to Spring Valley to have my next child and I will tell all my friends to do the same.
05/23/2010Provided by Citysearch -
The Women's Center (aka Maternity Ward) is not family friendly at all! You are allowed one guest max to spend the night with the patient and if you have any children, they advise you that there are 24 daycares that can take your children. The nurse that does the tour refers to them as being snobby, but it is rather just gross arrogance. To quote the tour nurse ""if you have a big Mafioso family you can take turns going in to see the patient, we do not want everyone in there at once"" Thats what I call warm and fuzzy! -- Not!
They basically do not want any family to be around to participate or to celebrate in this significant event. No more than 3 people can visit you in your room at once. Essentially they do not want any family around.
If you are looking for a friendly environment that embraces family I would look elsewhere!
The pre surgical nurses were great. But the floor nurses didn't even know I was there and argued with me over whether I had had breakfast. They said I wasn't on any of their lists of patience's. A friend came to visit me and she couldn't find me through the normal channels. She just remembered what floor I said I would be on and searched room to room until she found me. The night nurses 3 times came in to do blood work and other procedures. It turned out each time that it was for another patient. When I checked out they had not given me my med's and gave me prescriptions for someone else.
10/27/2008Provided by Citysearch -
I went to this hospital because my doctor goes there. Having not really heard of it, I was nervous. And there weren't very many informative reviews out there. My entire experience was excellent. From the pre-op check-in and testing to the OR staff and the floor staff, everyone was so polite, professional and friendly. The nurses were around to my room every hour like clockwork, and came right away if I called them. They were very informative and helpful. EVERY person I encountered was kind and helpful. And I couldn't get over it that I had a private room. EVERY room in the hospital is private. It is all very clean, modern, new, and an excellent environment. It will be my hospital of choice from now on. (Hoping though I won't be needing it!)
08/28/2007Provided by Citysearch -
I have never had to work with such an awful manager in my 5 years of Trauma/ER nursing experience. Consider me new to the profession but I know a bad apple when I see one. I could put up with those working up the ladder. But not this one. Although the hospital claims ""Zero Tolerance"" of harassment of any kind and holding dear their employees. This manager has no respect unless you are the CEO or unless you kiss the ground that she walks on she will walk all over you. She will hound you in front of all staff. Constant tantrums in an adult body is what it equates to. No one deserves to have to put up with this kind of work environment. HR personell is well aware of behavior but refuses to take action.