Palms Casino Resort
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TollFree: (866) 942-7777
Great Hotel, very bad and unprofessional service. I was there on february 11th and 12th, we got there at 2:30pm we went to customer service to check in the rooms were not available the customer service representative too our phone number to call us when room are available. He says it should take too long, we waited until 5:35pm no one called us, so we went to customer service desk and the room still not ready, no simpty from the customer service guys, and no one was opologetic. Even when we called the suppervisor she was worst than the rest of them kept going in circle with her, and she kept repeating the same thing, diffending her guys.
Fantasy Tower at the resort with Party Floors is just wonderful. And the recording studio for bands and pop stars! Nice to stay at the suites near the Party Floor.
I stayed there from 11/18-11/21 and loved it and the Spa. The view was amazing as well on the 25th floor. Chantell
Phone: (702) 942-7777
Address: 4321 W Flamingo Rd, Las Vegas, NV 89103