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Categories
Landscape Designers & Consultants, Landscaping & Lawn Services, Lawn Maintenance

Reviews

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Jamie E.
Edited: 01/20/2017
Overall

First off...Greencare did a wonderful job! I could not be happier, they were incredibly thorough. I built a pool, patio and landscaping with them. I do want to say…It turned my stomach to see negative reviews for in what my opinion is a decent company. If you read the negative reviews the issues these people refer to seem minor. Give me a break folks. Don’t go online and vent because these reviews last forever. Geez be reasonable…anyway my experience with Greencare is as follows.

After weeks of research (pool building is a major project don’t expect instant results) extensive adjustments of designs from Greencare and one other pool contractor (forgot the name, like blue something), we went with Jeremy and Greencare because we liked the design we received at what we felt was the most bang for your buck. The pool was installed in October 2014.
Prior to this pool we had another pool built. It was built in 99 and was made of white plaster (still looks good), sand filter and pop ups. We didn’t use Greencare and wish we would have. The pool is ok but the service during and after was night and day difference.
I was very hesitant to sign up for pop ups again because we had a few issues. Anyways we went with pop ups, cartridge filter and let me tell you this is the cleanest looking pool of any pools I have seen....even some in travel magazines lol.
Project was completed in time within parameters. I do want to add if you shop for a pool in the spring good luck I think that’s their crazy busy season as homeowners prepare for the hot season; early bird gets the worm in this business!
While installing they had to change one area slightly but we did not feel it was a problem. Had a minor tile issue which they fixed and overall we feel it was a great job. Now if only we could make the water warmer so we could swim now!!...
There are some frustrating decisions involving price, aesthetics, finishes, features, on any installation. It is BIG construction project but worth years of fun. Jeremy helped us make the right selections and working with Lorraine and John throughout the construction process was great! Thank you Greencare

Michelle A.
Edited: 12/16/2016
Overall

Great Install! Great Warranty Program!!! THANK YOU GREENCARE!!! Finished job a few months back a couple plants died and they were right on top of it!!!

I had my landscape and a patio cover done by Greencare about two months ago and everything was great! But... with the heat that has hit in the last couple weeks a few plants got burnt up. I called the office, a young lady named Princess walked me through the warranty program on there website and a few days later I got home from work and the plants were replaced. Smooth easy process. I DID NOT EVEN HAVE TO MEET ANYONE! I SENT SOME PICTURES AND A SIMPLE FORM AND IT WAS DONE WHILE I WAS AT WORK!!! AWESOME GUYS THANK YOU!!!!

Maria S.

07/31/2015

Overall

Greencare finished our Pool Build in April and we LOVE IT!!! This review is a little over due...As you can see I set my grotto with slide as my profile picture!



We have had a wonderful time all summer with the slide! The kids have spent countless hours right here safe and sound at home in the back yard:) Pool contractors in Las Vegas sure have a bad name. When we were doing our research we couldn't find one without some negative horror stories so we kinda had to pick our poison I guess.



Greencare certainly proved that dead wrong. Pool build had minor delays and hiccups but Greencare was always a phone call away. Steve the field manager was out several times and made sure we were kept informed. Lorraine the office manager is an absolute Gem and the designer who came out was Jeremy, he nailed it on the design as well as met our budget so we went for it and it was done in about 11 weeks!!! With the extent of what we did that was FAST!



We will use Greencare again if ever needed to build a pool, patio cover or landscaping and we will and have already referred them. Thank you Greencare we are happy with everything! You guys are great over there! and girls;)

Russell C.

07/15/2015

Overall

John from Green care worked with us to correct these issues and has been very helpful. I appreciate that they came through with repairs after my posts. updated 7/15/15







I have been trying for over 1 month to get them to finish. Broken promise after broken promise. They will not respond to email. They respond to web site inquiries and I get promised that it will be taken care of and nothing. They are down the street making money on someone else but I have dead plants after being told by their "expert" the watering is fine which must be since the whole back yard it on one system and half the trees are alive and half not. Honestly, their work is ok but they have no control of their employees. The Lead guy whom they now “fired” spent more time trying to get me to hire him for other jobs around my house then doing his job. They had children show up on site one day. We asked them to leave so that set us back another half day. His extra activities must have been the reason he stood me up for 3 meetings for which I took off work. He could never be on time. My current list is dead trees, grass not properly installed and Box planter leaking dirt due to being constructed wrong, and oh yeah DEAD TREES AND PLANTS! I am truly disappointed in their customer service. This must be how they get out of the warranty... ignoring you for the whole 90 days!

James G.

06/19/2015

Overall

I just moved to the States from overseas and just bought my first house in America.. Exciting stuff. What wasn’t so exciting was living in an environment with 1,000 degree heat.  I needed a pool and a pool fast! Seeing as I didn’t know any reputable companies out here, so I hit up Google. A lot of companies out there, some of them with terrible reputations. Came across Greencare and went to their website. They apparently were in business for many years, worked with a lot of customers on a monthly basis, and had professionals installers and employees. Again, still being new in the country, still didn’t trust it so I called ‘em up to find out more. Talked to someone who gave me probably way more information than I probably needed. Ha ha. I got a price and a timeframe to finish up everything if I chose to go with them. Didn’t make a decision at the time. Decided to do some more research. A couple days later, I got a call from Greencare again to check in on me. I was pretty surprised by that. It’s not like they were trying to sell me, they really wanted to know what it would do to do the work for me. Decided to hire them after that.



A couple days later, they came to install a pool and do a whole bunch of other things to make that happen. When they came over, everyone was friendly and professional. They had all these tools that I couldn’t even hope to understand what they were for. And they got to work. Now keep in mind that I work from home and told them that early on. Honestly, I didn’t hear a peep from them the entire time. Maybe they were working super quiet, I don’t know but I got a lot of work done with hardly no interruptions.



They finished up right when they said they would. They cleaned up and left everything back to where it was. Then I got a call a day later to ask about how my experience was. Yeah, that was odd that they were taking all the time on me. (In the UK where I’m from, you don’t see this stuff.) Basically they wanted to make sure that everyone was good and if I was happy. Yep. I was. No more sweating through the ridiculous temperatures! Liked everything about the experience. When I finally meet people out here, I’ll let them know about Greencare. Thanks, guys!

Xavier S.

06/17/2015

Overall

My family and I recently relocated to Las Vegas from a very different climate. Basically, we needed a pool and spa, and based on the restrictions with our HOA, the specifications had to be precise. (Don’t want to be welcomed to the city with a fine.)



We called around and sent e-mails to local companies. I got some interesting responses, some of which were downright unprofessional and called into question whether I’d even want the company working on my project. We chose to go to Greencare for a few reasons: 1) They responded professionally; 2) They had the most reasonable rates; and 3) They gave us a firm commitment on the work that would be done as well as the timeframe for delivery.



They met all our expectations. They built the pool and spa to the letter. They kept us up-to-date throughout the entire process, but it was clear that they were trying to work as efficiently as possible. For example, they completed our plaster on a Monday, and shortly after, our pool was full of water! Woot woot!



I can’t speak for the other reviews on this site. All I can say is that if Greencare had issues in the past, they must have resolved them, because our experience was professional through and through. They knew that I wasn’t a pro at any of this stuff, so when I had questions, they happily answered them. My wife is detail-oriented and needed to know exactly what was happening at all times. She worked with Lorraine, who answered every question and made it easy for us to do business with them.



I suggest that you go to their Web site if you want to get in contact with them. I was able to do some research there and then send an e-mail. They responded the same day. (Get everything in writing!) Definite recommend.

Tricia A.

02/15/2015

Overall

We have owned a rental property in Las Vegas for many years. When we first purchased the home, there was some serious landscaping that needed to be done. Greencare was our company and they did a fantastic job for us. All of the work was completed as per the plans and on time. Since then, we have used them for a few minor improvements and repairs. Again, we have been very happy with the work that was done and the rates that we were charged. Coordinating work like this as absentee owners isn't easy, yet Greencare made it seem so.

Jen L.

11/27/2014

Overall
Just finished entire backyard Pool and spa paradise! Thank you Greencare!

I wanted to say thank you to Gary Ruddell at Greencare and also thank your entire team! You answered all my questions through the first meeting, design, revisions and construction process. The final product is an amazing pool, spa, outdoor kitchen and landscape paradise! I will recommend Gary and Greencare in the future to freinds, family and neighbors. Can't thank you guys enough!

Tracey R.

09/25/2014

Overall

I absolutely love Greencare! They came in, listened to exactly what we wanted and needed. We went from nothing but dirt to a wonderful beautiful backyard where my kids and pets can play. They took time to listened to what we had to say and was just right for our budget. They came out when they said they would and they even started and finished the job sooner than expected, which was great. I would and have recommended them to all of my friends and family.

Alexandria C.

08/17/2014

Overall

First off, Greencare was GREAT!! This was my husband's 2nd house, but my first house so you can imagine how crazy I was to find a company to give me exactly what I wanted. I wanted my backyard to be a place that we could relax in. This backyard had to be perfect. It had to be a place where my mother, who was diagnosed with cancer, could be able to relax and enjoy her surroundings. This was very important to us. I myself am in the business industry so I know how people are more likely to leave a negative review more often than a positive one. I researched several different companies on yelp that had high ratings and low ratings. I picked out 3 different companies that stood out and my husband and I met with them several times so we could make the right decision. They were all great companies but only one stood out as the deciding factor for me. Jeremy with Greencare took it upon himself to ask if he could meet with my mother and ask her opinion of how she envisioned her paradise. I was sold right there. We decided to go with a pool, a patio cover and landscaping (which my mother had her ideas incorporated). The plans looked great and I was so excited to get this project going. It took a little longer than we thought to finish the backyard due to weather but we understood. Everything came out looking phenomenal. I can't believe that one day I was looking at dirt and now I can walk around on the nice looking pavers I picked out. I really have no complaints. A few plants had to be replaced but Greencare to care of it all. I have to apologize to Greencare for being a crazy woman during the process but I wanted this backyard to be perfect for us, especially for my mother. We have shade to relax in, an absolutely beautiful pool to cool off in and beautiful landscaping to look at every day. Our yard turned out exactly how we wanted it and I praise Jeremy and Greencare for making it happen for my family. Thank you Greencare!!!

sincitystar

08/21/2013

Overall

Greencare did a wonderful job with my backyard landscaping project. They were all very professional and the crew was very clean and efficient with their work. My yard is so great now I have a beautiful pool they installed and my family is enjoying it so much. Thank you Greencare for a great job done!!! I will be sure to refer you to all my friends and family.

mclackum

07/05/2013

Overall

Greencare did a great job for us. The plans that John did looked was absolutely fabulous, the yard looked even better when it was complete. Have recommended them to several of our friends and neighbors. They were fair in their pricing and prompt with the service.

Thank you Greencare and keep up the good work

MC

clarkgray659

06/30/2013

Overall

I got a flyer at my door and checked out their website and it was amazing the website is what really reeled me in, the GC guys i thought was GREAT and my wife and i gave them a call and they were very flexible with us and our scheduled and we set up a appointment and i met with Justin who was great and he brought over a plan and it looked amazing and my wife and i where stunned how beautiful it looked and where so excited for them to get started when we got back from our trip our yard had alrady been completed and it was amazing the kids love the pool and we invite our friends over all the time for UFC and we get the BBQ going and sorry i will wrap this up overall green care did a amazing job.

cynthia221

04/13/2013

Overall

My husband and I purchased our very first home in the Southern Highlands area. We wanted our backyard to be a place that we could relax in with our family and friends. We had a pretty good idea of what we wanted and we needed a company that could help us put it all together. After meeting with several landscaping companies, we finally ended up going with Greencare. They took everything that we had told them we wanted and gave us the perfect plan for our backyard. After all the anticipation for our yard to be done, it came out perfect. We now have a beautiful backyard with a pool, spa and a very nice water feature. They knew exactly where to place all of our plants and trees to create a perfect paradise. The built in barbeque sits nicely under the patio cover that they installed. The way the Greencare team transformed our backyard was simply amazing. We couldn't be more happier with them and the work that they did. I am definitely recommending them to my family and friends because I know once they see our back yard, they will be jealous! Thank you guys for making our yard into our very own paradise!! Cynthia Brooks

miketraceycook

04/11/2013

Overall

We purchased a home in the club at Madera Canyon. We had no idea what to do with the large corner lot but we knew we wanted a pool, spa and barbeque. It is difficult to find a company that does it all. We did end up meeting with three companies who put together different design ideas for us. We both knew right away that Greencare by far exceeded the rest. Brandon Dial of Greencare impressed us every step of the way. We normally don't write reviews but wanted to take the time to say thank you to the Greecare team. You guys are awesome! We now have a pool, spa, barbeque and large grass areas for the kiddos. We enjoy our new paradise every day! Greencare has our absolute highest recommendation and they have already started on a good friend of ours yard around the corner. Call them or go to Greencare.Net. They will help you out with whatever your project may be. Thanks again! Sincerely, Michael & Tracey Cook

stevee99

03/13/2013

Overall
Great Job Greencare!!!

I have had 2 homes here in the Las Vegas valley and recently purchased my third. I was refferred to Brandon a designer for Greencare and from the start he listened well and helped me create the backyard of my dreams. Thank you so very much you and your team of Greencare guys as you call them are amazing! You have my highest recommendation!

haddie

10/11/2012

Overall
Awesome Landscape

I had such an amazing experience with Tim, Hector and their crew! I told Tim what I wanted, a few days later he brought over the most amazing layout of exactly my vision ( couldn't get anymore professional). There was an array of packages from many different price ranges, I picked the one that suited me and my vision and completely price friendly. The job was done in 2.5 days, half of one day was pouring rain and they still didn't stop. My backyard looks incredible and it's exactly what I wanted! I'm so happy with them and would recommend them to anyone!