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FirstService Residential, Nevada

Map & Directions
(19 Reviews)

8290 Arville St, Las Vegas, NV 89139

(702) 215-5077

CLOSED NOW
Today: 8:00 am - 5:00 pm
Tomorrow: 8:00 am - 5:00 pm
29
YEARS
IN BUSINESS
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RMI Management, LLC (RMI) is southern Nevada’s largest and most experienced full-service community association management firm. We have provided services to homeowner and condominium associations for 20 years. RMI offers a comprehensive range of services including homeowner association management and property management services for community associations and properties of all types and sizes for the Las Vegas community and surrounding area. Our team guarantees unparalleled management and related property services to residential condominium and homeowners’ associations throughout southern Nevada.  We have over 450 employees company-wide with a management portfolio consisting of over 230 associations representing approximately 75,000 condominiums and single-family homes.

General Info

Community association management, property management

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Sat - SunClosed

Extra Phones

Phone: (702) 737-8580

Fax: (702) 737-3360

Services/Products

HOA & CONDO, HI-RISE & LUXURY, ACTIVE ADULT & LARGE SCALE, BUILDER & DEVELOPER SERVICES, ACCOUNTING & FINANCIAL SERVICES REAL ESTATE SERVICES, COLLECTION SERVICES, BOARD MEMBER TRAINING, GATE REPAIR AND MAINTENANCE

Payment method
check
Location

Near intersection of Sunset Rd. and Paradise Rd.

Directly south of McCarran Int'l Airport

Neighborhood
Enterprise
Associations
FirstService Residential is Nevada's largest and most experienced full-service community association management firm. We have provided our management services to residents of our communities for over 20 years. FirstService Residential offers a comprehensive range of services including community association and property management for communities of all types and sizes within the state of Nevada. Our team prides itself on providing superior service and execution, innovative management tools and incomparable support to our clients.
Category
Real Estate Management

Reviews

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Josephine C.

10/14/2015

Overall

Awful. Employees obviously aren't clear about their job description. Back in May received a letter about our garage door needing painting. Took care of it in early June. To this day, I still receive notices regarding this issue. The latest one stating an hearing will be scheduled. I have mailed, faxed copies of the invoice paid. My property management co. has done the same. Instead of threaning people they should spend time training their employees on how to perform their job duties. I am seriously done! The next harassing letter I received, I will contact a lawyer for a consultation.

Daniel G.

08/26/2015

Overall

First off, they charge about twice as much as other HOAs. That is reason enough to find another service. In addition, they are incompetent.

Stuart C.

04/11/2014

Overall

I don't like the star system for these greedy, unethical people. Zero stars is giving them too much credit for their zero tolerance on fines being rebutted. My wife and I have lived in our north Las Vegas home manged by them for 18 months now and already received $2000 in fines, penalties, liens, and harassment. Even complying with the fines such as cutting down tree limbs and sending in pictures doesn't remove the same fine month after month for the same tree limb that no longer exists. We have sued twice and will sue right out to the end of the world because we finally purchased our dream home and it is ashame Liberal organizations try to steal it from you with liens and fines. Their rule book changes monthly, thereby collecting more fines, new, each month. I am a CPA and now shelled out much money in attorney fees just to live in our home with my family. The harassment is unbearable, but maybe someone will rate them with five bullets to stop this because even the courts are not doing much. Our Constitution reflects private property is a right of every American and when you mess with American's private property it is unconstitutional. This is too much harrassement for our family.

Megan H.

04/11/2014

Overall

This is a new page about First Service Residential after everyone gives zero star on them on Yelp website. The company's marketing team trying to make up your public image in this way is actually stupid. I doubt the integrity of the five stars because in our neighborhood every one hates this association. I already initial my lawsuit against you guys and will let others to do the same.

Emily R.

10/23/2013

Overall

Zero stars is more accurate...



One more review to let others know just how terrible a company this is.



After receiving several notices regarding our trash can placement (which was behind several large bushes and not visible from the street or sidewalk) I asked for the exact bylaw language defining "common area view" as this can be a very subjective term. My response to the company was timely - per their instructions on the notice I was sent. Their response back to me took one month. In their response they stated they could tell me nothing more than "common area view".



Today I actually saw the person in front of my house who does the "inspections" and takes the pictures. He was taking a picture of my front lawn and when I asked why he told me we should have three trees planted rather than one. Mind you, this was a model home built roughly 8 years ago. In my experience buying new homes from the home builder, the landscaping that was desired per the HOA was put in by the home builder. To now expect the home owner to add additional trees is beyond ridiculous. Is this a new rule that was created? Why has it taken 8 years for them to say something?



I understand the purpose of an HOA in maintaining a consistent, clean and orderly residential area. This company goes to the nit pickiest degree for no good reason and then offers no support, communication, or follow up. When you e-mail or talk to them on the phone they come across as ill-educated and rude.



Good luck getting gate codes, pedestrian gate codes, regular newsletters...it's all completely awful. For the money they take in from each homeowner, it really is a disgrace.

daveriggby

04/18/2012

Overall
The 6 months that I have been ...

The 6 months that I have been here have been trouble free. when I have a question, they are there to answer and always friendly.

alenn528

03/27/2012

Overall
what a great help they have be...

what a great help they have been for our rental property. We love having them handle everything for us, keep up the good work.

ellenpae4

03/12/2012

Overall
Our association in Summerlin h...

Our association in Summerlin has been managed by RMI for the last few years and I have only heard good things about them, both at association meetings and around the community. We have all seen gradual improvement because of RMIs managements

boardmembers

03/09/2012

Overall
We are all very happy with the...

We are all very happy with the management of RMI and our assigned community manager. Every step of the way they have been professional.

adamli998

03/08/2012

Overall
I was very thankful that they ...

I was very thankful that they were so quick to respond when our heater failed. I was glad they were so quick and we didnt have to freeze over night.

sher556

02/20/2012

Overall
This is a good, fair group of ...

This is a good, fair group of people. I have been very pleased with them and just renewed my lease.

roger4433e

02/02/2012

Overall
This management company has se...

This management company has sent a person that knows her stuff and takes initiative on a regular basis. We sincerely appreciate that and wish everyone there well.

ginatores445

01/31/2012

Overall
perfect! they are proactive an...

perfect! they are proactive and professional. The experience they bring to the table has paid for itself more than once. Keep up the great work!

adukes81

01/24/2012

Overall
STAY AWAY!!! This company alon...

STAY AWAY!!! This company along with Red Rock Financial (a collection agency owned by RMI) are trouble!



They don't even deserve 1 star. A poorly run company.

claimed iconBusiness Response02/01/2012

@adukes81, I'm concerned about your negative feelings towards RMI Management. When you have time, please give me a call at my direct line, (702) 215-8194, so we can go over your concerns and better assist you in your needs. It is also important to note that RMI Management does not own Red Rock Financial Services; the two companies are indeed separate entities. Sincerely, Frannie Trumble Customer Service Manager

This listing has been claimed by a business representative.
carol12miller

01/20/2012

Overall
best in the business and they ...

best in the business and they really know their stuff. they have done nothing less than satisfy!

covenlar

01/10/2012

Overall
I am SO glad we have such a GR...

I am SO glad we have such a GREAT professional at RMI handling our account. The level of service and pro-active measures being taken which I have been begging for since starting with the Board. RMI is to be commended for giving us someone who knows what to do and takes the initiatives on her own.

watersk

12/28/2011

Overall
RMI has done a phenomenal job ...

RMI has done a phenomenal job as community manager for us. In fact , they are the best we've ever had! We are fortunate to have such a talented individual who is concerned and actively staying involved with our community. No other community manager has gone over their minimal role as manager as he has.

kennethd

12/13/2011

Overall
My community manager from RMI ...

My community manager from RMI has managed our community with fairness and has been determined to keep our neighborhood a nice place to live.

johnsmith1010

07/22/2011

Overall
I am a freelance reporter. Unf...

I am a freelance reporter. Unfortunately, so far, I have heard nothing but negative information about this company. I was scheduled to do a investigative story, but time frame did not work for me. I hope George Knapp and company will have the time to further investigate the facts. Look for it people.