Dr. Robert H Odell, Jr, MD, PHD
8084 W Sahara Ave, Las Vegas, NV 89117
i heard an advertisement on the radio for a free treatment which sounded wonderful. i do suffer from extreme pain in my feet so i was looking for some kind of solution. i made an appointment in March and when i called and said i was referred by wayne (alan root) the receptionist never mentioned any upfront cost at all. they sent me all the paperwork to fill out, it called for very extensive medical history. when i arrived at the office i was told that it would be $200 up front before i could even see a doctor. i was unemployed and was looking for a place to start with the pain in my feet. i was extremely disappointed with the office and the advertisement, i felt that it was nothing but fraud. chris k.
We want to apologize for any confusion caused by our radio advertisement. It is standard procedure that all fees are disclosed upfront to patients to avoid any billing surprises. We are addressing this with our staff and we will be reaching out to discuss this personally.
The staff at Dr Odell's office I have to say is one of the kindest and most considerate medical staffs I have encountered in my life. I know there is quite a bit of positive feedback from other patients regarding the same thing, and this is an additional conformation of my expierience. They work hard to get you in without a long wait and are always willing to take the time to listen. I cannot thank Dr Odell and his staff enough for the accommodation they have offered me while I worked through some tough situations with insurance etc, and their willingness to help me continue to pursue a better quality of life. I wish there was more that I could do to show my appreciation than a review, but it's the least I could do. Thank you!
I am biased. I spend more time with Brittany (the Receptionist(.)). Anyway, she is always so nice, understanding, patient and thorough with me (no matter how long it takes. I like that kind of attention to detail(s). The rest of the staff is aattentive too. Thorough, take their time and explain things. I am happy. Doc is down to earth and approachable.