CCPA

Saved to Favorites

Please contact the business for updated hours/services due to the COVID-19 advisory.

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Payment method
all major credit cards, discover, amex
Location
Ocotillo Plz
Categories
Leather Goods Repair, Leather Cleaning, Luggage Repair, Shoe Repair
Other Information

Parking: Lot, Free

Bike Parking: Yes

Wheelchair Accessible: Yes

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

ogdjkrazyg

09/29/2010

Overall
NIGHTMARE!!!!

Needed a strap repaired on my Delsey Computer Bag. This was a warranty repair. Easy job right? I DON'T THINK SO!!!! Left my bag there on a Monday...Mike said "no problem give me till Wed." Drive all the way from westside on Wed. to pick it up. Took them about 30 min. to find the bag (Store looks like it's been hit by a tornado). Guess what? Repair not complete. Then Mike says "You know what give me til Fri. and I'll have it ready". Why did I believe him in his disorganized shop. Come back Fri. (Took 20 min. to find bag) Guess what? Repair not done. Mike apologizes again "for sure Monday". Well, I didn't come back Mon. I went on the following Tue. That's 2 weeks (to fix a damn strap!!!!). The job was still not done. I took the bag and told all the customers in the store how I felt. No one should do business there. Non-professional and very bad customer service. He definately does not know how to run a business. I wish there were negative stars on here...I give him a negative 5 stars.

AussieBlonde

04/06/2010

Provided by Citysearch - 
Overall
Awesome

This guy is the best, his name is Mike and I went to see him after reading a few reviews on the net. I took my very loved boots to Mike after another shoemaker had ruined them. In no time at all he fixed my boots repaired the damage the other guy had done and all for a measly $10. Even if you live miles away this guy is worth the drive. He is old school and takes pride in not only doing his job, but doing it well. Worth the drive.