Boarding by people who care. Since 1958, quality care at great rates.
- General Info
- The Animal Inn has been providing top quality pet boarding to the Las Vegas area since 1958. We offer care and friendship for your pets by staff members who love animals. We are a member of the American Boarding Kennel Association and we strongly support and abide by their Code of Ethics & Bill of Rights for Boarded Pets. We understand that your pet is part of your family and you can be assured that your pet will be safe and well taken care of while staying with us. Our facility is open for your inspection.
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- BBB Rating
- Extra Phones
TollFree: (866) 670-1735
- Reptiles, Exotic Pets, Pet Day Care, Cats, Dog Boarding, Rabbits, Birds, Kennels, Feedings, Small Pets, Pet Hotels.
- Payment method
- cash, debit, visa, discover, mastercard
International Boarding and Pet Care Services Association
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- Other Information
Wheelchair Accessible: Yes
Having read & being concerned ab some of the bad reviews - we did board our 45lb, lab/collie, 1 1/2 yr old here for a wk. This was his 1st time ever boarded (& significantly, coming from where he's treated as much a child as the children: loved, coddled, w/ us 24/7, always underfoot - going to the austerity of boarding w/o his family). OF COURSE he was stressed!
I felt we had a relatively good experience & wanted to post; also, note that the really bad reviews are older (some being very old).
I compared Animal Inn directly to my vet & LV Dog Resort & found:
- $20/day, with wkly rate $126
- Most rm w/ a 4x15 run, cooled indoor/misted outdoor space separated by doggie door, mid-high block wall runs length between runs, chain link fence from block wall up, chain link locking gate on inside (& outside?), food/water kept in inside area; well ventilated, cleaned 2x/day (I watched them hosing 1 out & smelled the bleach). I did a pop-in visit/tour & did not see soiled runs. Large grassy area on side of bldg, divided into 2 sections, well maintained. Dogs are not combined = not socialized = limiting exposure to each other, disease.
- Friendly staff from my first call for basic info thru pick they were very friendly, accommodating. They handled the front desk appropriately, had no problem letting me tour the runs, were very attentive to the dogs barking at us, handled the separation of me & my pet well, suggested I call if I wanted to chk in, suggested that my emergency contact could visit & play in grassy area w/ him at any time (standard policy), gave me a full update on his experience & suggestions for making it better if I boarded w/ them again.
- $24/day, w/o wkly rate
- Least rm w/ a 4x8 run, entirely indoors, totally enclosed: solid side walls, solid back wall, chain link gate with solid wood covering most of it, felt & seemed claustrophobic to me & for the dogs - had to go on tiptoe to peer over door to see in and they couldn't see out (to see what was going on around them); barely enough room for food/water dishes, or for dog to turn around in - any jumping would result in spilled food/water, with little room left over to curl up in. Whole back area in general was very warm, and no ventilation (or not enough) - so was stinky & hot to me, let alone those w/ fur coats! Dogs taken for a 'walk' in back of building to an open area off parking lot, rocky and barren, & unfenced.
- That being said, I've never had a problem boarding my long haired Chihuahua there in 9 yrs in a kennel - smaller dog needs/likes less space; but felt my larger dog needed more.
LV Dog Resort:
- No individual run, but penned together in "indoor play park with large screen TVs" based on dog size throughout the day then put into various sized private rooms with a fancy bed and color tv, including "chandelier lighting, custom paint/trim, movie of the day, toys with decorative art"! On tour was invited to see where they 'walk' the dogs to go potty, their "outdoor play park with plush Astroturf" was a chain link fenced area in back which absolutely REEKED (overwhelmingly so) & had not been pooper scooped any time recently as there were numerous piles sitting around. Dogs are penned, so very much socialized & in each other's space whether they liked it or not. Dreaded thinking of them being walked or let loose in that back area & walking in other's pee and poo; or if one had an accident in pen area that wasn't cleaned up immediately!
I would definitely board him again here. You get way more for what you pay & are not paying for superfluous excesses. Paula & Danielle were awesome.
12/13/2011Provided by Citysearch
We have taken our dogs there for a little over a year now and it has always been great. They have stayed as long as two weeks and we have never had a problem. This last weekend we were out of town and we were not even an hour outside of town when I got a call saying that our dogs had been in a fight. Our dogs are fine together but not when they are closed in small spaces and there is food present. When we dropped them off, we let them know that they had to be in separate runs which we paid for (they have a cheaper rate when you combine the dogs into one run). One of our dogs got into the other dogs run. They say he chewed through the chain link and climbed over the cinder block wall, not sure how that happened but anyway, the Inn called to tell me about it and to offer to take them to the vet.....for a fee!! Plus we would have to pay the vet bill when number one on their contract is that they will keep ""animals safely enclosed""! When we went to pick them up we still paid the boarding fee, after all when you eat at a restaurant and the food is bad you still have to pay, but when we said we wanted to talk to someone about covering the vet bill, they said they would try and get in touch with the owner but that he was touring Asia. It has been about 4 days since this first happened, 24 hours since we picked the dogs up and we are taking our dog to the vet for multiple stiches, a drainage tube in his neck, meds and then first thing tomorrow we are filing against them. While the girls there seem to love our dogs, any place that can't secure their animals and then refuses to pay the medical bill for their failure is unacceptable. It is a risk I am not willing to take ever again.
01/05/2009Provided by Citysearch
Checking into the Animal Inn was the most dreaded experience I have ever had. The girl that checked our dog in was comparable to Cruella Deville from the Dalmations. She never made any kind of eye contact and when we asked her a question, she would act as though we were bothering her. The dogs in the kennel were all barking and crying. Had it not have been the holiday we would have transferred to somewhere else. When she came around the corner to bring our dog in, she wrapped a noose rope around his neck and literally dragged him in crying. No treat. No welcoming petting. Nothing. When we picked him up 2 days later he was soaking wet because they were apparently hosing his crate down to clean it, with him in it. I would also like to add he now has an upper respiratory infection. I would never, ever bring my dog there again.
08/27/2008Provided by Citysearch
I was apprehensive about leaving my dog for the first time. I researched several kennels before deciding on this one. Although not posh, fancy, or have webcams like some of the other kennels, I liked the fact that you could pick your dog up and take him/her with you during the day. They even have a yard where you can go and play with your dog. They seemed very understanding about the fact that my dog couldn't poo on the cement part of the run, and would take her out to the yard to ""go"" for no extra cost. They fed her just like I asked and they informed me when she didn't eat it all and even brought out her leftovers for me to see. I let them know that they were probably giving her too much and she was full. However, most dogs (I learned later) don't eat much while in a kennel. All of the gals there were very nice and very understanding. I will take my dog there again when I visit.
03/27/2007Provided by Citysearch
I've boarded my 2 dogs here several times throughout the past 3 years and have been very happy. They don't ever socialize my dogs with other dogs so I don't have to worry about fights. The place is always clean and the staff really seem to love the all the pets. The rates are the best I've seen around town and they are easy to get to right off the I 15. It also helps to know that they have been in business in Las Vegas for a long time....over 30 years I believe.
Phone: (702) 508-9775
Address: 3460 W Oquendo Rd, Las Vegas, NV 89118