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Call the Expert...Don't Pay Twice. We Repair All Makes & Models!

Business Description
As the nation's largest locally owned vacuum and sewing shop, A1 Vacuum & Sewing Center, located in Las Vegas, has the knowledge and experience you can trust. Don't pay twice for repairs. Come to the experts! We service all makes and models, and in most cases, we offer same day service. In addition to our expert repairs, we also carry the most trusted and well-known brands, including Hoover, Filter Queen, Eureka, Oreck XL, and more! Our products include janitorial equipment and supplies, and we service and install central vacuum systems. A full stock of cleaning supplies for marble, granite, travertine, tile, and hardwood floors is also available. Unlike other companies, we place a strong emphasis on customer service, and we take the time to educate our customers about our equipment, our services and the options that are available to them. All of our technicians are factory trained and ready to assist all of our customers. But we're not just a vacuum shop. We're also a sewing shop! We're an authorized Singer, Janome, and Juki dealer, and we offer parts and service for all types of sewing machines, as well as sewing and quilting classes. We offer the newest technology, including a robotic arm, and we offer the biggest hoop on the market. Plus, we provide free pick-up and delivery services with repairs. For your convenience, we accept all major credit cards, and we offer in house financing options. Service is available Monday through Saturday. Ask about our free sewing lesson with purchase and our exclusive sewing club! Over the decades, we have had the honor and privilege of providing service to generations of families, local businesses and other customers throughout Las Vegas and the surrounding communities. We have 3 locations to serve you in Las Vegas & Henderson: A-1 Vacuum & Sewing Machines 4069 West Charleston Boulevard, Las Vegas, NV 89102 A-1 Vacuum & Sewing Machines 4555 E. Charleston Blvd, Las Vegas, 89104 A-1 Vacuum & Sewing - Serving Henderson & Las Vegas 3950 E Sunset Rd # 116, Las Vegas, NV 89120 We're your premier authorized warranty service and sales center! Call A1 Vacuum & Sewing today!
Hours

Regular Hours

Services/Products
  • Vacuum Repair
  • Sewing Machines
Brands
* Brother * Baby Lock * Bernina * Dirt Devil Vacuums - Authorized Dealer * Dyson Vacuums - Authorized Dealer * Hoover Vacuums - Authorized Dealer * Janome Sewing Machines - Authorized Dealer * Juki Sewing Machines - Authorized Dealer * Miele Vacuums & Appliances - Authorized Dealer * Ricor * Simplicity Vacuums - Authorized Dealer * Singer Sewing Machines - Authorized Dealer * Phaff Sewing Machines - Authorized Dealer * Royal Vacuums - Authorized Dealer * Viking Sewing Machines - Authorized Dealer We also are your one-stop shop for warranty service on most of the brands listed above. For more information about our services, any of the brands we carry or to inquire about your specific model, please contact us via phone, website, or email.
Payment method
all major credit cards, financing available, paypal, check
Neighborhood
Meadows
Accreditation

Factory Certified

Category
Household Sewing Machines
Other Information

Parking: Lot

Specialties: Sewing Machines

Services: Vacuum Repair

Coupons

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Reviews

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Char A.

01/03/2017

Overall

My Mom went there with her sewing machine, they did not fix it, but they did advise it was the fabric she is using and she shouldn't use that type (???) and then told her to change her needle??? (she is a seamstress for 80 yrs now). They told her she broke it when she got it home, She said "do you think I am f'**** stupid" the young gentleman turned it around and said she told him he was F'*** stupid, the older Gentleman was very rude (instead of acting like an owner and asking what happened he pushed the fabric in mom's face and pushed her by the hip out of the front of the sewing machine. I almost lost it, I could not believe how rude. and then he walked away to the back, when I pushed the fabric he was shoving in mom's face away, he looked at me like he wanted to kill me (holy crap). Terrible businessman. And I am turning this information over to the BBB.

Mike W.
Edited: 01/03/2017
Overall

Very disappointed with the customer service with this company. They have had my Hoover vacuum for over two months. I have called every two weeks to find out the status of my repair and always an excuse. I have NOT ONCE received a follow up call from them. They do not seemed concerned at all.

sird123
Edited: 01/03/2017
Overall
They SUCK!!!

I called and asked for a specific part for which I had the model and serial number. They ensured me they had it without hesitation. I explained I wanted to ensure they had it before driving the 40 minutes to get to them. Well, I was convinced to drive all the way over there. They handed me an item with no markings on it identifying it as the item I needed. They argued that they knew what I needed for my equipment. I explained they had assured me they had the item I called for and that I did not want to have to go back - time is precious as we all know. Sure enough, I got convinced that it was the correct item, I brought it home and guess what?

They were WRONG!!!!! Do not go to these people. Further more, they were rude - taking my concern for wanting to get the item correct the first time as a minor issue.

I took the day off from work to take care of this time consuming adventure to be completly unhappy. What I want to say to them is "You guys are a bunch of idiots!" I am going to eat the financial damage just so that I do not have to deal with them ever again. Sir Dissatisfied!

Bryan C.

12/31/2013

Overall

Not very knowledgeable on their business. Gave them part numbers over the phone. Said they had both parts. Went there and they had only 1 part. The part they had, I questioned that it looks too big. Mark swore that it was a replacement part and it would fit. Went home and it was too big. Returned it. Never will go to this place again. Very unprofessional staff.

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