What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
1180 N Nellis Blvd Suite A-1Las Vegas, NV 89110
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4601 E Cheyenne Ave Unit 113Las Vegas, NV 89115
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From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Las Vegas area, turn to Safelite AutoGlass. Those in Las Vegas a…
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When I got my oil changed I found out that my brakes were extremely dangerous to be driving around with. I got very nervous because I need my car ev…
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My service advisor, Dawn Haliburton, was exceedingly professional. She called with updates when she said she would call, she was knowledgeable of se…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Be very careful with this shop!They called us to "program" a BMW and when we showed up they couldn't give us any information on why and what was replaced, we had to plug in ISTA-D (BMW's OEM Scan Tool) to find out what needed to be done and we informed them that two modules weren't programmed and coded (PMA & SWW) which they didn't know exactly why they were replaced and the only thing they said was "The scanner told us they were bad". THAT IS CALLED GUESSING.Long story short, we programmed and coded the PMA and SWW modules on a 2013 BMW 650 Grand Coupe but after that they put a stop to the check of $450 that they gave us as payment, claiming that there was a "programming issue" with the car and sent us text messages saying we did it wrong so we offered to diagnose the issue and they never called us back. Vehicle had more issues and we told them, we also wrote both codes that were left on their invoice. ALSO they claimed that they took the vehicle to BMW and we asked to see the paperwork to verify it was a programming issue but nothing was given as evidence but we just didn't get paid.WE ONLY WANT YOU TO KNOW THAT THEY DO NOT HAVE PROPER EQUIPMENT AND KNOWLEDGE TO DIAGNOSE YOUR VEHICLE PROPERLY AND THE ONLY THING THAT IS GOING TO HAPPEN IS THAT YOU WILL END UP PAYING FOR THEIR UNPROFESSIONAL WAY OF CONDUCTING BUSINESS. This shop is the worst and only one that we've had this problem with in the time that we have been in business. We are a very reputable company and work with hundreds of local shops and we have never seen such poor practices.UPDATE: BMW paperwork does not show anything related to programming or coding.I asked for a copy of the BMW's paperwork and this guy got stopped by the "owner' after he had already made a copy.
Recently purchased a car here and found it to be a “pleasant” experience beginning with Hamo,the owner.After the purchase,I decided I wanted the vehicle repainted.Working with Jaime,Body Shop Mgr was a pleasure inasmuch as he kept me advised of the progress of the project. The results were outstanding and the entire Body Shop staff deserve my thanks. And I’d be remiss not to mention Natalie and Seth for their assistance as well.All of the employees are courteous and friendly and act like one big happy family.Oops! Almost forgot to mention Moses who took me for my test ride and basically convinced me I was dealing with quality people.
Chris and Frank are absolute professionals! They quickly diagnose and repair what NEEDS to be repaired. I’ve been in the LV valley for 35 years and know the value of an honest mechanic that knows what they’re doing. If you want your work done right the first time, saving you time and money, these are the guys you should see.
Great best rate mobile mechanics always
What most of us are looking for in an auto mechanic is honesty and and the ability to get the job done right. Finding a good auto mechanic in Vegas is about the same as trying to win the megabucks lotto in Vegas. The odds are stacked way against you before you even buy a ticket. Then you find out they don't even have lotto in Nevada!I had an emergency situation with gas leaking out of my Audi. Seven Palms was close and Alton said he could take a look immediately. He found the problem right away and we discussed fixing some other issues on my car. I am glad that fate brought me there because my car is running better than it has for a long time.Honesty, check. Job done right, check. Follow up with concerns, check. My beloved car treated with respect, check. Integrity, check. My new car mechanic, That's a BIG check. Thanks Alton and crew!
I went Sun Auto/ Blue Diamond to have them change the headlights to my 6 series BMW on a Saturday, I provided the new bulbs, their cost for similar bulbs was double. So the job was just for service/labor only $189 for changing the bulbs.After I pick up my car and drove off I find the hi-beam bulbs in the back seat still in the packaging. I returned in minutes to be informed the hi-beam bulbs were not the correct size, however, I was not informed of that prior to or when I came to pick up my car or when I paid, which was agreed to change out both the low and high beams of both sides for a labor charge of $189.After leaving, I take my car through a drive-thru carwash, which afterward water get into the headlights (see pictures), damaging the components inside the lighting structure. After review, it was found that the Sun Auto tech who worked on my car did not properly close the cap seal to the lighting compartment, therefore the water entry and damage.I return to see if they could fix the lighting compartment and drain the water out of the lighting, to prevent any possible electrical shortage/fire. After only getting water out of the lighting compartment, the damage in the lighting compartment remained.About a week later after I returned back in town, I again took the car to the same drive-thru car wash, only this time my signal LED light was full of water moisture and very loose. (see pictures).Since then I have been getting the run-around (now a month) from staff and management, and final yesterday they are attempting to deny their faulty labor/service and blaming it on parts. This was human error/failure and not the mechanical parts which cause water damage and damage in the headlight compartment. Damage costing exactly, $2,695.94 parts and labor for their faulty workmanship of not properly sealing the lighting compartment cap. There is so much more to add to my horrible experience with this company. I recommend going elsewhere.
Once again,my car is fixed,great and speedy service,when I went above 50mph the front of car shook,TJ solved the problem and car rides smoooooth!,
I have only good things to say about this car repair center. I have been going here for years and wouldn't trust anyone else to work on my 25 year old Corolla. Mitchell is wonderful, as is his staff. They do a great job and for a fair price. I recommend Mitchell to all of my friends who want an honest mechanic to work on their cars.
THIS IS THE WORST AUTO SHOP IN LAS VEGAS!!!! STAY AWAY!!!They do not know what the Hell they are doing! I took my car there and now it runs worst than it ever did! Alton is a big fat Liar and a Thief. He overcharged me and NEVER fixed the problem. They need to close this place down and be put on the ripoff report. DO NOT TAKE YOUR VEHICLE THERE!!!
Installed brakes incorrectly causing a redo on brakes 1 month later by different company. Gave Auto Xperts a second redo 1 week later but said they were readjusted but gave me no paperwork. They will not remedy the financial damages saying I do not have enough proof. I only have proof of what the auto garages give me. Do not put your car in this companys hands . Reporting to DMV & BBB.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.