One of the best in Las Vegas. Good and reliable, and been in town for many years. No break in good service even when things change.
Unacceptable, outrageous service!I don’t know how this facility is still in business! How they manage to pretend that they care about the people? My son was admitted with severe muscle pain and they left him for more than a week without any treatment. There was no physician for 5-6 days, no one cares. This is a rehab facility but the therapists don’t do absolutely nothing. The personnel are cruel, heartless and left my son without any medications and treatment in pain. They used the money from the insurance and one day somebody decided to discharge him without asking him how he feels. They discharged him with the same pain as he was admitted and just used him to take the money from the insurance. My son has been with MS for 18 years but all the personnel remained heartless seeing his suffering. The manager in charge is Anna Lynn – rude, unprofessional, cruel person without heart, made of stone. Everyone better stay at home than coming to this facility. Shame on all people who take salaries to help the others but don’t do anything and are so cruel to watch suffering people without making minimal efforts to help.
My sister was admitted to this facility after going through brain surgery. We provided a copy of medical power of attorney and her living will with DNR upon arrival. There were some very good people working here but most are not qualified healthcare workers. One Sunday morning my sister called frantic that no one would come to help her, no breakfast was brought and no one answering her calls for help. We immediately went to the facility and found in the section where my sister was located there was no staff to be found. People were laying in filth and no one had been given breakfast. Were they given their medications. We do not know. Constant frustration at lack of communication between the staff members regarding the people they were there to care for. Some time later Miriam was rushed to the hospital as she stopped breathing. Silver Hills neglected to send the DNR with Miriam and the result meant that hospital intubated her. Because of the incompetence of Silver Hills my sister suffered for many days. Luckily we were able to have her admitted to Nathan Adleson Hospice. Best care from everyone there. Thanks to them Miriam's final days were spent in a clean environment with loving and caring people.
Called my "account rep" 6 times to set an appointment, has not called me back yet, always voice mail. Been 5 days now!
The best Home Health I've ever been! Excellent service! ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️������������������������������������������������
Called to ask about upgrading the firmwear in my Dream Station CPAP machine. They didn't know that could be done.(experts?) But they said they would check and call me back. That was a week ago. Haven't heard from them since.
Sonoma Home Health took excellent care of my father! Not only did they help him with his medication, behaving and nursing needs but they also had Fhysical Therapy's to get him back to great help! I would highly recommend Sonoma Home Health to anyon Sonoma Home Health took excellent care of my father! Not only did they help him with his medication, behaving and nursing needs but they also had Fhysical Therapy's to get him back to great help! I would highly recommend Sonoma Home Health!
This medical service facility should be shut down! Very incompetent staff as well as false charges to Medicaid! Looking into this further.. but I would choose someplace that doesn't falsify medical billings! They never follow through with patients either!
worst health care provider ever. This is the worst provider in the valley. Office staff is rude management has no clue. The nurses are amongst the worst there is a constant turnover company cannot keep employees they are truly the biggest joke in Healthcare. if you need home health these are not the people you want.
The nurse and the therapist at Accelerated did a great job taking care of my mother after her back surgery. The physical therapist had my mom walking the day after she arrived home. This was a very good experience for the entire family. Mom is moving around the house without her walker or cane.We highly recommend this agency to everyone.