They are the most helpful friendliest girls ever! Crystal & Laura are a great team, I drive 10 miles out of my way to to go the their store. They are very honost and explain each type of shipping method available. I also want to comment on one of the posts I read on here. It's the gift card one. Did you know that the girls are video taped? And very honost!?! Also they ask what your sending so they can send it the safest and guaranteed way! Last year I know for a fact, the postal service FIRED their own employee's for stealing checks, gift cards, gifts etc....That's why the postal service is not doing so well. All the claims they have is horrible not to mention the customer service. Being an adult and using the mail service I know, sending through the mail is not the safest or guaranteed way. I have had thing lost and stolen and guess what....That wasn't at the UPS store, it was the main post office. UPS maybe a bit more costly but at least your given a tracking number, insurance and it's guaranteed. Crystal & Laura....keep being your free spirited, kind, and honost selves. It's very rare to see such young girls have the work ethics you two have. Sincerley your #1 customer. I really hope the owner of the store see's that you two are what makes the store successful. He has the best employee and manager that's ever worked at this location!!!!!
I pick up the mail for my mother that is in the hospital for the past six months and the post office mail carrier left a note in my mothers' mail box that it was too full and took her mail to the post office where they would hold it for 10 days. I tried to call the number left on the paper (702) 644-8815 but the line is always busy (I've been trying to call for 6 days), even at nights and on Sunday. They just leave the phone off of the hook. I work m-f from 9-5 and I didn't want to go all the way over there in the morning if they weren't open. I just wanted the hours of operation. I'm going there today (Saturday) and I'm not even sure they are open but I hope they are.
Eric and his team are quick and courteous with all their services. Straightforward company that seems to thrive from referrals, repeat customers, and impressive value. The mail boxes at Mail Link Plus are extremely affordable and their online interface is easy to use, and especially useful to Nevada businesses that are registered as LLC or corporations that require a remote mail management service. Billing is online via PayPal or credit card, and scheduling forwarding times and checking the contents of your mail box is very simple. Reliability in this industry is key, and the folks here won't disappoint you.
Pros: 1. Very decent price. 2. Will never lose your mail. 3. Open 6 days a week. 4. Will meticulously log in every piece of mail you receive. 5. Will refund the money if challenged (see below). 6. Owns a very cute and friendly dog that greets customers. Cons: 1. Sloppy forwarding: will not respect the day or the type of service you choose. 2. Will overcharge you for forwarding – ALWAYS QUESTION HIS CHARGES. Chances are the prices are inflated by about 30%. He will refund the money when caught. 3. Will never admit he has done anything wrong – get ready to hear various excuses for why things went wrong.
I think at times this UPS Store could use better customer service. There is a young female in the store that can have an attitude. Plus the older skinny woman who has an attitude and is quite quick with the customers.The young girl gets me in and out in a timely manor but the older woman sometimes doesn't even acknowledge me when I first walk in. The manager does a great job, when I had an issue she was there to help me out and worked with me from start to finish. So I just want to say thank you to the employees at that loaction. And hopefully the customer service will get a little bit better.
Love this place! It's located within the Providence Master Planned Community, so it's very convenient. The prices are what you would find in most every convenience store. Their fountain drinks consist of one of the big, red Coca-Cola Freestyle machines, so quite the variety! Their coffee selection is beyond compare, with at least four different flavors, plus all the toppings and flavorings you could wish for. Desert Pit Stop has everything a convenience store should, and with an added post office, THEN some!
I have taken papers to be noterized here on 3 seperate occasions, each time it was the same guy who took care of me. This guy is very knowledgable and does everything by the book when it comes to noterizing, I know this for a fact because I have used another place a few time and they don't check any of the documents to make sure what is needed - they just put there stamp on your papers and want your money. This store is very clean and gives fast service on other things they provided as well.
I have rented a box here for three years and used some of the other services available through the store. Every one of the ladies who work there go above and beyond to help you. They are always pleasant and professional, even to the point of waiting outside the store with our mail when we were running late because they knew we were waiting on a letter. Its so nice to feel like you are using a service where you are treated like a friend and not a number, well done Marcia & the team!
This is the best UPS store here in Las Vegas I take care of a small business and I ship a lot of packages daily it is very important to me that my customers get it in a proper time Frame. The customer service there is A plus the employees are the most friendliest and helpful people youll ever talk too. I just can't tell you how well that places Is . I would drive clear across town just to go to that store . They will treat you like family
Westgate Station NEVER answers their phones!! They have one lady who is sooooooooo rude and nasty when she speaks to people in line that it is disrespectful !! For someone who is representing not only a business but the FEDERAL GOVERNMENT---shame on her !! Not only once have I been there when her rudeness has occurred but 3 times! Let's hope "one bad apple doesn't spoil the bunch ! "