Been using the Star Nursery for over 20 years great people. Very helpful always very nice always has what I need and a good selection of plant material prices are competitive.
I Called ahead of time and asked if my landscaper could pick out 10 plants and I could pay over the phone via credit card. They said yes. He went there and they told he could not as he did not have an account there. When I talked with them again now they said I would have to come in. They would not budge despite an hour round trip.Then when I got there they would not let me give them my credit card and drivers license so I could leave rather then having to wait until he was finished. And they said no to that also.I will never shop there again. Customer service is some of the worst i have encountered ever!
Hi Mat B here from An English Gardener.In order to raise our profile, I will be requesting our clients to post reviews on how they feel about our work. It is important for me to let you know about both the quality of our work and our work ethic. These are genuine reviews with no coaching from me, happily!We love what we do and proudly put the job before the profit margin. It's not all about money in the end. Through our work we often make friends with our clients because we care that much. Service & attention to detail is everything to me and I won't rest until my client is happy.I am very much a hands on owner working right besides my employees. Not only do I communicate with my clients throughout a project, but I feel strongly in being proactive in pointing out issues I feel our clients should be aware of as they arise. A non functioning drip head may cost a client to lose a mature tree which could end up costing them hundreds to replace. If I see a problem, you'll know about it!Landscapes need constant attention both on the mechanics and vegetation especially here in the desert of Las Vegas. No matter who you use, just make sure they know what they are doing. Cheapest isn't always best...I've seen too many bad jobs to know that for a fact.I look forward to meeting you. More importantly, I want to earn your trust and your business. We install, we maintain, you enjoy!SincerelyMat B702 496 7326